“Very decent chairs at reasonable price. Look is good. We wanted the fabric only. So this came out as good choice. Delivery was quick too. Assembly was extremely easy. Overall very satisfied. Have used it for a month now. I am not giving 5 star because one of the chairs had sponge foam inside bit imbalanced. Otherwise all good”
“Lovely small tree, I don't have room for a large one so have placed it on my sideboard in the window and it looks beautiful, I have put it in a plastic plant pot which I drilled a hole in for the power lead. Fast delivery and well packaged, Merry Christmas 🎄”
“Delivery was very fast. Item is lovely, it is too big unfortunately for my room so have to return. Put return request in to Aosom, but still waiting for a response, not happy about that at all. Probably going to be stuck with a very large box in my home all over Christmas.”
Dear Jane
We are sorry to hear that the item received is not suitable for your needs.
We replied to your request but it seems that our message was not received.
As discussed in our recent emails and conversations the return will be accepted by our warehouse in the next working days after the bank holidays.
Please do not hesitate to contact should you have any questions
Kindest regards
The After-sales Team
“Thank you so much for sending me the beautiful items and for being so quick ordered on Friday arrive on Monday could not believe it, the recliner chair is so good can't believe the price my husband loves it, also the children s bikes are so good so a big thank you again”
“I had not heard of this company before so was a bit worried. But they are amazing. Great prices and very quick delivery I built the bike yesterday as its a Christmas present. Wa nicely packaged and looks amazing. I can't wait to see my 7 year old boys face. I will definitely be using Aosom UK in the future. Thank you guys”
“The sofa bed arrived on time. My 18-year-old daughter carried it upstairs and put it together. We are very pleased with it. It is firm but comfortable, we haven't used it as a bed yet, but I'm sure it will be comfy as it is quite firm.”
Dear CK NG,
We are really sorry to hear about the issues surrounding the item purchased from us.
Please contact us providing pictures that can show defects on the product causing the plastic board to be detached with the wind and we will do our best to assist you.
We apologise for the inconvenience caused
Kindest regards
The After-sales Team
