Dear Graeme
We are really sorry to hear about your disappointment.
As the partial refund was not a suitable option, we have sent you an email offering alternative resolutions.
Please kindly reply at your earliest convenience and we will do our best to assist you
We offer our sincere apologies and we look forward to hearing from you
Kind regards,
The After-Sales Team
“Lots of pieces to put together at first but then was fine, but the instructions were ok, could have been more exact.
Looks lovely when made up, and works well, pizzas were lovely.
Instructions for heating up and how to cook would help.
Overall, good value, looks good and works well.”
“Great service - very happy with purchase. Excellent quality - best price, I did lots of searching of other retailers websites and this was by far the best price. My purchase was delivered within a couple of days - no complaints.”