“I bought a ‘beige’ parasol which is actually lemon in colour and does not match my outdoor sofas which are beige. Customer service refuse to acknowledge this. I have asked to exchange for a different colour but this company says I have to pay for postage. As it’s a very bulky item this will cost me a fortune. I would avoid this company.”
“Absolutely AWFUL! Ordered a swing for my daughter's birthday. Was told it would it be delivered on time then then said Yodel lost it so reordered it AGAIN & still waiting 17 days LATER! I've cancelled my order as they keep promising its on its way. So disappointed & frustrated!”
“As always highly delighted with the Cat Tower..so are the cats 😻
This isn't the first Cat Tower we've bought from Aosom and it certainly won't be the last.
Well done Aosom 5* again.”
“Great price for this table. Delivery was very quick, within two days of placing the order. It was easy to put together and looks great in my garden. Highly recommend. Will use AOSOM again for sure.”
“Brought a shed from them but when delivered it was to large for my needs when i asked to return it was told to arrange my own return but as its very large and heavy most companys will not pick up the one i found wanted £85 to return the item so beware if you buy from aosom make sure you dont need to return it”
“Awful experience. Ordered garden furniture with 1-2 day delivery. 9 days later, no furniture, no refund, no reply to multiple requests for help. Doynt touch them with a bargepole.”
