“Hoping this is private and not a public review.
First error, ordered string with another bow package, delayed postage as the string marked in stock was not as a result of a stock count error, never mind these things happen. 3 weeks later no word, so after I followed-up with an email the string arrived just yesterday and was shipped on today. Back order and these things happen. Meanwhile, my brother has ordered some gifts for my his nephew, my son for his birthday (Jun 17) and these are yet to arrive. Just seems that the products are great, the price reasonable, yet the shipping is an issue. Was recommended your store, but was cautioned on the shipping. I prefer to buy in Australia, though am more likely to travel and buy from a local archery store than online in the future.”
“Some of the best customer service I have ever had. I had an item that I think was broken in transit, they had returned my email and sent out a new one the next day.”