“Bit of a mix up with the Kifaru pouch I was sent. Quick phone call to Apex, rectified ASAP. Correct pouch was in my hands in a day or two. Would not hesitate to buy from again. Super helpful…..”
“Great communication including shipping information on its journey to Victoria. A speedy trip from Queensland to Victoria was also appreciated. Thanks team”
“Online purchase was easy. Delivery was actually unbelievable. Had them within 2 days of ordering. Product as expected. Would shop online with them again.”
“Excellent service, helped coordinate our order with another club and external shipping company. Make things easy thanks - love the targets too - they are really great. the chameleon have been a great hit at the club - expect more orders!!”
“HI, I love my bow but I did find the process of getting it a bit annoying. I rang before I ordered and the person told me that particular bow would take 7 days. When it hadn't arrived by 14 days I rang, to be told that it would take 3 to 6 months! However apparently there were other colours available in 7 days. So the nice person changed my order and I got the bow.
However I think if an order is going to take that long, that you should ring or email the customer and tell them what's happening. A bit of proactive customer support would be appreciated.
It's a lovely bow. Thank you”
“The few times I have dealt with you guys over the years I cannot fault your service in anyway shape or form very happy and very impressed with your Professionalism”