“You got my order wrong and then I had to take time out of work to go to the post office and post the wrong product back before you’d send me what I paid for. Not great service. Didn’t even chuck in something like a sticker to the order when you sent the right one.”
“Excellent cutting good flight easy to sharpen solid broadheads good on pigs and goats so far just disappointing that the pre fletched arrows had different degrees on the fletches some angled left others straight or to the right”
“Bought this set for putting the initial edge on my newly made knives and holy s”$t does it do a good job. From completely blunt to hair shaving sharp with no fuss whatsoever. I’m keen to try it out on some broadheads now”
“0# the bow had a crack in the riser I drove to capalaba too return the bow two of the staff members laughed. When they saw the crack and told me that it can't be replaced right away I will have to go through warranty. Two weeks later I haven't even received a phone call or email.”
“Come in for a replacement peep sight, the guys hooked me up with the aluminium sight. Great staff and Apex will be my go to archery shop, worth the drive”
“Products - great.
Prices - great.
Service - woeful.
I paid for express post, and when I spend 20 something dollars on that, I expect it to be exactly that - express.
2 days after the order and no shipping update prompted me to email and question this. An hour or so after my email, my item was shipped. No reply, no apology, nothing. I'm super disappointed as I have shopped here before and love their products and pricing, but to have my email ignored after questioning the delay on something that was in stock that I paid extra money to have shipped fast shows a lack of professionalism and has driven me away from buying here again. A shame, as I had plans to purchase some more equipment soon.”
