“Terrible company!
Was denied a replacement Horse Bow when it snapped stringing it with the Step Through Method and told it’s “common sense” to use a Stringer.
They’ve had this issue before but nowhere on their site does it state this or that your warranty will be void using a method used for thousands of years.
Would it not be COMMON SENSE to have that on the site if you’d already robbed other customers of their $300+.
Have now spent less than $200 getting a Horse Bow from Odinson Archery all the way over in the USA and told by the site owner that his will be fine even without the use of a Stringer.”
“Ordered twice now and both times there were issues regarding supply or discrepancy to what was advertised. Due to last order taking a long time to arrive, this time I actually rang to verify stock availability prior to placing the online order and was told all good. After two weeks not received I rang for an update only to find out order was about to be packed (two weeks later?) BUT the bow quiver was not available in black and to avoid lengthy delay I had to settle for Camo?? The quiver ordered was black, so why advertise something that isn’t in stock just to get the sale (Bait and switch advertising)?
It is my belief that Apex don’t necessarily carry the stock advertised and advertise on price alone for competitive advantage, then order the product off the supplier, hence the extended lead time. It’s unethical and I won’t support this form of online trading.”
“As a beginner to archery it was great to receive expert advice from the friendly staff at Apex Hunting. Jack was excellent and spent time making sure the bow I purchased was properly set up, and took the time to answer all of my questions etc. Great range of products for anyone interested in archery or hunting.”
“The wrong item was mistakenly sent to me. I made Apex aware, and on the same day once i had posted back to incorrect item they Express Posted the correct one. Honest and good mob to deal with”
“Dear Shane.
You did excellent !
I’m very happy with the prompt service I have received from you.
But I just wanted to let you know, the batteries for the bow sight had
leaked.
And there are some small cracks inside the front of the stabiliser.
other than that everything else is alright.”
“Everything arrived reasonably quickly and the whole process was smooth. Thank god you guys are stocking Kifaru gear! Will be back for more for sure. Cheers”
“I spoke to the store a couple of times in relation to my purchase and found them to be both friendly and helpful. The product I ordered turned up sooner than I was expecting and was all setup and ready to go. I will be ordering more from Apex in the future, for sure! Great service”
“Hi
I have only just opened the parcel to check it out. I have found a "hole" in the front compartment where the zipper meets the pocket. At first, it was thought something was meant to go there but if it falls inside there is no way of getting the article out again.”
