AppInstitute Reviews

Name: AppInstitute
Rating: 4.46

4.5 Rating 115 Reviews

87 %

of reviewers recommend AppInstitute

Company Reviews

Questions

Metrics

4.5

Based on 115 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

004560534271

Write Your review

Tell us how AppInstitute made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple to use AppBuilder with very good customer support, my customers love the app and it's really helping our business promote our offers in a cost effective way, would highly recommend”

Helpful Report

Posted 6 years ago

“Horrible customer service. Interface has glitches that would not deliver the app as immediately as promised in the introduction. Took all of my money up front. Buyers beware customer service/tech service could not be reached by phone, chat and answers to email automated. Wouldn't give me my money back.”

Helpful Report

Posted 6 years ago

“Easy to use product, I made my app in hours, support was bang on as well, nice work guys n girls of AppInstitute!”

AppInstitute 5 star review on 15th September 2017

Helpful Report

Posted 7 years ago

“I was previously with AppsMe and came across to AppInstitute, I am delighted with the support i have received since, the team on the live chat are extremely helpful and i'm delighted i've made the switch!”

Helpful Report

Posted 7 years ago

“Despite a few issues with the submission process - our app was successfully published to the app store. Customers love it!”

Helpful Report

Posted 7 years ago

“The support team were a pleasure to work with. Overall it was a relatively easy process - AppInstitute comes highly recommended.”

Helpful Report

Posted 7 years ago

“This company is not able to have any mobile apps approved at all, their customer service is pretty bad, really hard to understand their builder, apps look terrible, there are so many better options out there and this company is essentially unable since all apps are being rejected by Apple.”

AppInstitute 1 star review on 15th September 2017

Helpful Report

Posted 7 years ago

“I designed my app with Appsme in January and it was easy, quick and efficient. I have been delighted with the slick look and ease of use for both amendments and my clients to use. Since the merger with Appinstitute my App looks like a budget amateur job. The content has been moved all over the place, It has a clunky dashboard. The support team go home mid conversation and am left to try and change the design myself with their limited tools. I had a front page picture on my original App and to add it back will cost £25 and the same each time I change it. I couldn't be more unhappy. I use this app for all my online bookings and i am now embarrassed that my clients will look and see how bad it now looks. I know 344 clients have downloaded it as iI have been watching it grow over the last 9 months the analytics now say I have had 10! the migration process just has not worked and I will now be looking for a new platform.”

Helpful Report

Posted 7 years ago

“Customers have responded well to our new app! It was so easy to make too!”

Helpful Report

Posted 7 years ago

“Tried out a couple of these app builders to make an app for my photography portfolio, and AppInstitute really stuck out for their levels of support. Brandon in the support team was really helpful when it came to getting the app published. Great company.”

Helpful Report

Posted 7 years ago

“I found it really easy using appinstitute to build my app once I spent a few minutes playing around with it. The best thing is they have an online chat feature so if you do get a bit stuck you can ask them a question and they get back to you really quickly! I made my app in a few days and I'm really happy with how it turned out.”

Helpful Report

Posted 7 years ago

“Can't recommend these guys enough! Fantastic support from Matt who helped me set up my app and answered any questions I had.”

Helpful Report

Posted 7 years ago

“Appinstitute state that you will not pay until your app is published. They took the full payment immediately, when I contacted to say I wouldn't be ready to publish until August they refused to refund me, despite the fact I cannot use the service because I dont have an app to publish. I have raised the fact that under consumer law for distance selling they have to refund and cancel within 14 days and they refuse to do this. When viewing their facebook page there are many people in the same situation. When I contacted my bank I also found my card had been stopped due to two fraudulent charges, one in China and one in Luxembourg. Appinsititute are the only people this card has been used with for months so its an odd coincidence that this happens the day after they take a payment incorrectly. David Hall, from their customer service is very unhelpful. I have gone from an excited customer looking to start a long relationship with them in August, to someone who is now having to look at taking legal action against them. I would not recommend them to anyone.”

Helpful Report

Posted 7 years ago

“really impressed with the customer service here! quick & responsive”

Helpful Report

Posted 8 years ago

“clever site! feels great looking at my own app on my iPhone screen! thanks”

Helpful Report

Posted 8 years ago

“i would love to see this integrate with a few more of the tools we already use. other than that, happy with my app”

Helpful Report

Posted 8 years ago

“it does take time to use this but the end product is fantastic.”

Helpful Report

Posted 8 years ago

“i chose the hair salon template - it came with everything we needed to make an app for my business.”

Helpful Report

Posted 8 years ago

“Pretty easy to use - but I still needed a fair bit of support. Luckily they are very helpful.”

Helpful Report

Posted 8 years ago

“i have to admit it was clunky at first, but after a few teething problems i managed to set up a shopping app on this platform.”

Helpful Report

Posted 8 years ago

AppInstitute is rated 4.5 based on 115 reviews