“Apple does this thing now where they put a hold on your account and don’t allow you to download apps or access your icloud data if you allow a subscription to expire instead of just cancelling it. So now you have to purchase apps you don’t want or create a whole new account. Every time they get checked for sneaky money grabs they try something else slick. I’m done with Apple. I’m glad they had to pay 95 million, now they know what a money grab feels like, Im going back to Samsung.”
“I hate apple I am going back to android Apple overcharged me n instead of putting my money back on apple pay the put it in my apple account so I can’t use it as cash. I ask for it to be transferred and it’s been 3 days and I still don’t have the money this is ridiculous I am do with this apple bs”
“While working security at the APPLE MAIN PLACE store in Naperville, I’ve observed APPLE SR. MANAGER, GARY LITTLE, treat certain customers unfairly. He falsely accused an elderly Indiann customer of stealing an Apple display watch, in an incident which took place between September-October 2024. Other Apple employees were witnesses to the false accusations. The customer threatened to make a complaint against him for the accusations. He told the customer and his family to leave the store after the customer threatened to make a complaint. He told me not to write an incident report about this incident
He ultimately defamed me to my employer, tortiously interfered with my employment contract, and caused both my employer and Apple, Inc. to violate Title VII of Civil Rights Act of 1964. I am in process of making a complaint to the NAACP, U.S. EEOC, Rainbow PUSH Coalition, and every source I find so they can do an internal investigation on GARY LITTLE, and so I can get back the income I lost from him causing me to be permanently removed from all of Apple, Inc.’s contracted sites, out of retaliation in a separate incident. I was trying to help a customer with information to apples customer support team so the customer could make a legal complaint against him since the customer did not think he was being treated fairly. I was a witness to the unfair treatments.”
“I bought a new iPhone 13 in December 2024.from BestBuy Grand Forks, not Dakota. The phone started heating up, made some buzzing sound and also freezes from time to time sometimes I cannot power off. Just freezes.
Spoke with Apple Support representatives and supervisor told to take to Best Buy from where I bought the phone from.
to get it checked up and to get another they refused to help or diagnose the phone.
They said it was not the problem that I should talk to an Apple Support customer service horrible customer service.
The staffs were rude unattended and didn’t care didn’t even bother to help me And ignored me in fact at Best Buy, Grand Forks
I highly recommend people to avoid Best Buy grand folks for their horrible customer service. 1* One star, (rude, unresponsive i negative attitude anddid not care. They said it was Apple‘s problem, not their problem. Even though I had AppleCare.
AppleCare+
AppleCare+ gives you technical support and hardware protection, including accidental damage, as often as you need.
There are 18 days remaining to add AppleCare+ coverage for this iPhone.
Call up Apple Support said kyra apple support rep said she would take care and said they would replace my phone give me a new phone, she hung up and said she would call me later, but I did not receive a call from her, just she sent me an email said she would call me back but I did not receive any response from her. I have called.
I have sent three emails and I’ve tried to get in touch with Apple Support but they are not able to connect me with Kyra. I just don’t know what’s going on,and they would but they hung up,
Call up Apple Support rep next day got another instruction was not helpful. Ask me to pay $684.20 problem not solved.
Spoke with the second representative from Apple Support was not helpful.
Ask to speak with a manager, they refuse to give me one and said they said I have to speak with them, but they were not able to resolve the problem.
Spoke with a third representative from Apple Support still no response they are not willing to take responsibility and make excuses.
I asked to speak with to a manager and they refused to connect me with a manager.
I wanted to file a grievance complaint with Apple but I have no contact number to directly call???
Do not buy iPhone from Apple. Customer service sucks.
I am looking to file a grievance complaint against customer service. I am stuck with a phone. I paid almost $600. It’s been 1half months and it’s not working properly.
Beware Apple Support customer service is not not helpful when there is a dispute
It has been very stressful, frustrating and has caused me stress. I have no answer I need help. Who do I speak to? I don’t know to resolve this problem.
Is there a phone contact to reach a manager to file a grievance.
All I needed Apple to replace this defect phone and get me another phone I have paid for , instead they asked me for more money to hold $682. 47 as a holding fee + mailing fees 31.32 they asked for my debit card for the feesso that they could get access to it .i don’t feel giving my hard earned money.
Apple will be held accountable for any damages or bodily injury caused by the iPhone 13, if it explodes or catches on fire an Apple will be held responsible.
MyiPhone 13 freezes, gets hot, freezes,sometimes i can’t shut it Off even I press ‘Power off’.
Apple will be held responsible.
I just don’t know who and how to get in contact with them. They refuse to give me any manager or to file a grievance with a manager personally, someone help me.
Is there a direct number for A Manager to file a”
“To purchase my IPad Air cost 800.00 plus tax 3 years ago, and $230 is all you give for trade in? Are you a car dealership? What a rip off! Your new products cost 1000.00+. Not ever purchasing again. I’m going to change everything. Not worth the battery loss, which Apple initiates? At least that’s how it appears. You’ve lost another customer. Good luck with the email address I gave you. I never use it, and won’t see it.”
“I HATE APPLE!!!! My Samsung cellphone died, so I purchased an IPhone then the nightmare began. First, I couldn't find my Apple ID since it had been years since last use. I tried everything to find it, but it required a code sent to my Samsung cellphone which was dead. I even tried setting up a new account, but again it wanted me to confirm, not with my email, but with my cellphone. After days of searching, I finally found my Apple ID, but needed to change the password. In order to do that, I had to take my sim card out of my old cellphone and put it in my son's phone to get the confirmation code. Afterward, I attempted to log in to my Apple Account. It accepted my Apple ID with the new password, but required a confirmation ID sent to "my other IPhone". I don't have another IPhone. After more than a week of this circus, I finally bought another Samsung and said to heck with Apple! Why on Earth does Apple make it so hard to access and confirm accounts. There simply is no reason for the circular reasoning that keeps customers frustrated and moving on to another provider.”
“Honestly I would have given 1 star rating if it wasn’t for the seniors management advisor Besart. He was the most helpful out of them all. The previous senior technician didn’t really care even though I had been trying to resolve my issue for the pass 13 days.
He even came in to work when he was ill to make sure he kept his promise in calling me. He called and kept me updated on the situation but even though it’s still on going he had made sure than Apple are trying to help resolve my issue.
He is the ONLY reason why I given a 5 star rating otherwise the stress and customer service was shocking and one of them was very rude and kept trying to cut me off and was very unprofessional as if I had no clue on what I was saying. When my Apple Pay was not working on my device after I had updated the new software.”
“I honestly just don’t know how you can release an update that makes everything worse. Yet apple figures out a way to do it every time. It’s astonishing. Anyways, I went and got an android yesterday. Last straw for me. I’ll never buy anything apple again. I’m glad all I had from apple was that phone.”
“Does Apple CeO care about customer reviews here? Please work on Apple Care Services bed you launch next device. It will help you more than customers.”
“I hate Apple! It's so inconvenient when trying to work with several devices. I have 6 kids. There's no way I'm buying them all expensive iPhones. I use my laptop for work and other devices for my second job.
Today I got an email giving me a few hours to reset my Apple id due to suspicious activity. But there's a 1 hour security delay on my phone. It says I'm in an unfamiliar location. This POS phone doesn't leave my house, yet it's in an unfamiliar location. How frustrating! I'm not buying these products for my kids, ever! We're sticking to Android, where everything is convenient and their features are the same as Apple's.”
“I have had a number of Apple devices over the years and it seems like the quality of the devices are going down every year. Simple functions like bluetooth sharing are not working on 10th generation ipad, purchased brand new and the Apple Support are not able to resolve it. Generally wasting hours of our time. Really disappointed.”
“I've had my Samsung S22 ultra for a total of 5 days and will never switch back to apple- I had apple for the past 6 years and was fine with breaking the screen every 3 months, even with a decent case. Fine will the minor glitches, sh*t camera, and slow loading....until I realized my fiance had his phone for the entire 2 years we were together with no issues at all. I had the iPhone 13 btw....not only that, I have 6k pictures i have not been able to conveniently transfer. Apple continously makes things difficult when sending videos/ pictures to a Samsung (this is 100% apples doing), to transfer anything from your iPhone, etc. Most of the sh*t you never realize until you're already switching to Samsung. Not to mention Samsung earbuds have a gripping texture on their cas3 while IPhone is smooth as a babies bottom- I've lost 2 gen 1 airpods and 1 airpod pro due to them slipping out of my back pocket without realizing. Apple is a joke, grow up and get a samsung. I have reached out to customer support previously but what's the point anymore since they never fix anything”
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“So quick to help me back into my account when I should've updated my phone number when I had got the new number. Not waiting till I forgot my password and if course the code was sending to a phone number I no longer had. And the support staff was so on top of my issue that they were sending me emails reminding me that I only had a certain amount of time to change my info or it would expire ! So thank you so much you guys are wonderful 😊”
“Since I wouldn't mind administering legality myself, I wish I could challenge these deceitful individuals. I'm humbled by MADACOVI.CO and thank God for it as I reflect on what transpired. These deceitful individuals made no effort rather than kept emptying my Bitcoin wallet. They forced me to invest even after I didn't see any returns, and when I refused to do so any longer, their attention and persistent emails dwindled, which increased my level of skepticism. I was in danger of losing my mental stability and health, and I am aware of how frightening and confusing it can be to try to escape a fraudulent investment. What you need is a recovery team called MADACOVI.CO I had to find a solution quickly. Divine guidance made it possible for me to opt for MADACOVI.CO out of all of them. To recover it all, get in touch with this reputable recovery team right away at Email: M A D A C O V I . C O”
“While working security at the APPLE MAIN PLACE store in Naperville, I’ve observed APPLE SR. MANAGER, GARY LITTLE, treat certain customers unfairly. He falsely accused an elderly Indiann customer of stealing an Apple display watch, in an incident which took place between September-October 2024. Other Apple employees were witnesses to the false accusations. The customer threatened to make a complaint against him for the accusations. He told the customer and his family to leave the store after the customer threatened to make a complaint. He told me not to write an incident report about this incident
He ultimately defamed me to my employer, tortiously interfered with my employment contract, and caused both my employer and Apple, Inc. to violate Title VII of Civil Rights Act of 1964. I am in process of making a complaint to the NAACP, U.S. EEOC, Rainbow PUSH Coalition, and every source I find so they can do an internal investigation on GARY LITTLE, and so I can get back the income I lost from him causing me to be permanently removed from all of Apple, Inc.’s contracted sites, out of retaliation in a separate incident. I was trying to help a customer with information to apples customer support team so the customer could make a legal complaint against him since the customer did not think he was being treated fairly. I was a witness to the unfair treatments.”
“I had updated my apple tablet to iOS 18.1 have had nothing but trouble with my notifications ever since. Before I installed that my tablet was running great that’s why I bought Apple products. I had called customer service on 12/18 about not getting notification alerts on my email app on either device. A numerical number or a sound alert. And I do count on those alerts so I don’t have to go into my tablet where before if I missed the sound alert a number would be there. I talked to a representative and he took over my tablet and I thought I had the problem fixed…but unfortunately that was not the case. So I called again 12/19 and retold the same story so that representative took over my tablet and undid the other representatives former corrections and told me to update ios18.2 which I reluctantly did after my bad experience with 18.1. He also took over my tablet and reset it with no resemblance to the man that set it up the former day. Still not getting any number or sound alert. I do love my apple products for their reliability but am sure I will be thinking my choice when I do an upgrade. I will say you have the nicest customer service people and are very patient with a non techie like me. On final note this iOS system sure isn’t battery friendly I can’t believe how fast my battery gets depleted.”
“Avoid alluring offers that promise rapid riches; although the first few weeks may seem fruitful, you may quickly learn that your account is being managed, making it impossible for you to withdraw your money and exposing you to large losses. Thankfully, I located A I X A L T D . C O M who helped me get my money back. To prevent becoming a victim of scams, it is advisable to put prudence ahead of the attraction of quick money.”
“Why do Apple employ people who have no idea about the real world and the real people who use their phones,iPads and all other Mac products. The photo app has just got worse and worse over the years - obviously there are no photographers working at Apple. Come on Apple lift your game. You started out brilliant and in twenty years you have been in decline. I still love so many things about Apple - I have the watch, the iPad, the Mac Desktop and the MacBook Pro. Just stop trying to be toooo clever and employ someone who uses this equipment on a day to day level - please!”
