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Appliance Central Reviews

4.5 Rating 9,467 Reviews
88 %
of reviewers recommend Appliance Central
4.5
Based on 9,467 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Appliance Central Reviews
Purchased a TCL 55 inch 4k tv which arrived damaged and not working.
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Posted 3 years ago
Waited over a week for in stock item to arrive. Called to chase it up and the lady said she would send an email. Would not give me an update, just said “once we email them it should just turn up a day or two later it happens all the time” well it hasn’t turned up. Not have I had any correspondence from support staff as to where the hell it is, or when I may finally receive it. Very unimpressed with every element of this transaction.
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Posted 3 years ago
Your delivery service is a joke and your so called “customer service” was less than useless.
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Posted 3 years ago
The delivery was appalling!!! How can you just dump a $900+ TV sidways on my steps in full view of the main road below. No call. And instructions Clearly said by 12pm. I saw on the website around 2pm while I was at work saying it was delivered.
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Posted 3 years ago
Waited 11 days so far for a tv to arrive and can't get an ETA off allied express
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Posted 3 years ago
I ordered from 20 different shops after i bought from appliance central. All of them arrived. Instead my tv is still waiting in a depot 5 mins from my home
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Posted 3 years ago
Goods haven't turned up
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Posted 3 years ago
I got lG washing machine its bad quality I spoke with staff no one care
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Posted 3 years ago
I did not get it yet
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Posted 3 years ago
LG 65 inch OLED 2021, came with 3 big puncture holes on the front of the box, from what looks like from a forklift. The screen protector had big scuffs on it. The back of the box was perfect of course. Other than that no problems
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Posted 3 years ago
Item has yet to be delivered. Communication from the couriers is woeful...still waiting
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Posted 3 years ago
Well - I have not received the product as yet - despite that courier picking up the product at 12:44 on Thursday 12/8. I have tried to track the delivery but the website either doesn't work or is just saying pickup details. I have raised a Ticket with the courier company - but that has done nothing either. If the product is not delivered in the next few days - I will demand a full refund. To say that I am unhappy is an understatement
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Posted 3 years ago
Change your courier they received the dispatch and promptly emailed me with a 2 week wait!! Damages all likelihood of purchases through you
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Posted 3 years ago
I ordered my purchase 8 days ago and have had no communication since then. I was led to believe my order would be dispatched in a couple of days. I am still waiting to hear something.,
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Posted 3 years ago
I haven’t received my shipment yet so I can’t write a review.
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Posted 3 years ago
I still haven't received my product.
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Posted 3 years ago
You sell me something you don't actually have??? and I have now missed out on the eofy sales elsewhere which was through Appliances Online and The Good Guys as i have dealt with them before and have both been hassle free . You then offer me an alternative as a replacement as you have inconvenienced me; only to get another email which requesting more money off me?!? Please cancel my order immediately (Tax invoice AC98523), and due this being an error at your end please ensure a full refund of the already $170 paid through afterpay and the cancellation of autopayment set up too! I am genuinely disappointed as i thought id give this company a go as first impression seemed ok, but now im not impressed at all; particularly with after sales service!
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Posted 3 years ago
My $2000 fridge was delivered with a dent
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Posted 3 years ago
we have not received our tv in ten days. no communication and no idea when it arrives
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Posted 3 years ago
cust service not helpful at all
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Posted 3 years ago
Appliance Central is rated 4.5 based on 9,467 reviews