Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 9,467 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 9,467 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods arrived damaged, girl on phone I structed to write an email and to expect two days to receive a response. A week later no response Sharon Shaw 0448111972”

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Posted 2 years ago

“The courier company has failed to deliver the item”

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Posted 2 years ago

“I ordered a WW7500D Sunbeam Professional Wok 10 days ago. - WARRANTY: Manufacturer's Warranty The money has come out of my account but no wok has been dispatched. Then today I received a voice message on my phone saying that the wok I have ordered is superseded by a new model and I would have to pay $20.00 extra to get it. I have not called back as yet as I am VERY UPSET and disapointed As far as I am concerned, Appliance Central should send me the new model at no extra cost as Iong as it is at least equal to the one I ordered. Don't advertise what you can't supply OR let me know BEFORE you take the money out of my bank account. K. Cossor-Schubring”

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Posted 2 years ago

“I have no idea why my order still not dispatched after a week, and not give me any delivery information, and now ask me to review for what?”

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Posted 2 years ago

“delivery guys damaged the new fridge on the out side and inside. they were very rushed to deliver and go, they wouldn't take the cardboard box or foam with them. not very polite. I've called the customer service phone center to put a complaint through but was told to email. Still haven't heard back from them”

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Posted 2 years ago

“arrive dead on arrival, couldn't call appliance central as received a beep - tried again with beep again, tried on a different date and routed to Samsung support instead. Support is attrocious for appliance central but the price was OK. shame it was DOA and I have to drive to the other side of town to have it repaired.”

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Posted 2 years ago

“Order item 18 May, It is now 16 June and I still haven't received goods!”

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Posted 2 years ago

“I was very disappointed that my delivery instructions were not followed. The TV I purchased was left in full view by the front door and could have been stolen, rather than in the garage as I had requested. Won't be purchasing again.”

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Posted 2 years ago

“Amarex! No updates. No idea where our order is. Super frustrated.”

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Posted 2 years ago

“I doubt you will publish this review…. I contacted Appliances central to cancel the order via email before the item shipped. No response to email. I contacted them the next day via phone and they told me that they couldn’t cancel as it had shipped (despite not receiving any form of shipping notification). Asked whether I could return item at my own expense (after it arrived and in an unused condition). Was advised that it would incur a 20% restock fee, even if it was brought back to the store unopened…. Don’t waste your time with a company like this when most others allow you to return or cancel an order without incurring a charge.”

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Posted 2 years ago

“I am still waiting for the delivery of my order”

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Posted 2 years ago

“Never will buy from this place. Still waiting for my order from Amarex.”

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Posted 2 years ago

“You promise delivery within two days but unable to deliver your promise after one week. I made payment last Wednesday and today again its Wednesday.”

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Posted 2 years ago

“I ordered a gas heater on the 22nd May and it is now the 7th June still no delivery. The delivery company Aramex has said they can’t locate it. Yet appliance central say they can locate it and when I call one they direct me to the other. I have requested a refund and this is also not being actioned in a timely fashion. If I had my time over I would go elsewhere”

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Posted 2 years ago

“Item has a fault. Contacted Appliance Central 3 weeks ago, NO REPLY. Submitted claim through PAYPAL. Disappointing service!”

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Posted 2 years ago

“I have not received my appliance which I ordered over a week ago and have not received any notification as to when it will arrive,”

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Posted 2 years ago

“I have not recieved my bought items”

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Posted 2 years ago

“Online says your order will be delivered in 3 working days but surprisingly when I call after 1 week I was told I should wait 2 more weeks”

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Posted 2 years ago

“I have ordered TV and waiting for a long time and no nwes form the company. when i contact them they told me that tv was out of stock.”

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Posted 2 years ago

“My goods have not arrived despite multiple escalations and the courier company you guys use has to be one of the worst experiences I have ever had. I wish I had paid 200 extra to your competitors.”

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Posted 2 years ago

Appliance Central is rated 4.5 based on 9,467 reviews