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Appliance Central Reviews

4.5 Rating 9,467 Reviews
88 %
of reviewers recommend Appliance Central
4.5
Based on 9,467 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Appliance Central Reviews
Other than an invoice and then this email, I have not heard from anyone within the company about the goods purchased, when I will be receiving the goods, or even when I may expect to receive the goods. Very poor communication.
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Posted 3 years ago
Not happy with them at all! Ignored my email to them after purchase of 75" LG TV
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Posted 3 years ago
I placed my order on Tuesday and was assured it would be delivered within two to three working days it is now eight days later and still no delivery 👎👎👎
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Posted 3 years ago
I bought Bromic natural gas heater days agoand keeps turning off . Customer service is Zero stars , product 0 stars
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Posted 3 years ago
Haven't received item yet
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Posted 3 years ago
allied express not worth a didlly squat. day and a half to get fom Sydney to Melb, another, now 6 days and still not arrived, and you have the balls to ask for a review, so publish this. Nobody has made a delivery
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Posted 3 years ago
I don’t know why they are asking for a review when they haven’t even delivered the television yet. I am very frustrated because I can’t get any information from Appliance Central or the delivery company Hunter Express. The only reason I purchased from them was because they told me the TV was in stock and it would be delivered in 2-3 days. I could have bought it cheaper from another company and just waited the 2 weeks. When am I going to receive my new TV????????????
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Posted 3 years ago
Tv that was delivered, screen was smashed
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Posted 3 years ago
Ordered a soundbar. Opened retail box to find subwoofer speaker completely smashed loose of its mdf box. Called to request refund. No urgency, 10 calls and many photos via emails, the retaped up box was only picked up today by worst courier in Australia, Aramex. Seller Refused to refund me, until they receive it back, and complete a full investigation with Aramex. I drove 1hr, bought the same soundbar from a competitor, not smashed in the retail box. Mistrustful unhelpful unsympathetic.
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Posted 3 years ago
It has been 7 business days since I placed my order and my microwave still hasn't arrived. My first email was replied to but nothing since. Wouldn't bother again just to save $40
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Posted 3 years ago
Appliance central are good. Their delivery contractors questionable. No masks worn when entering the home as part of the public health order. Left all rubbish boxes etc onsite.
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Posted 3 years ago
Yet to receive my items.
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Posted 3 years ago
The fridge had a dent in it and it has been 3 days that I reported thid but I have not heard back from the sales team. I need the response and compensation for it.my next stop is google review and I am gona text message everyone in my phone abt my horrible experience.
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Posted 3 years ago
Even tho the staff was curtious and apologetic my order was sent wrong on 2 occasions finally they got it right the third time
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Posted 3 years ago
Unfortunately you sent me the wrong product. I have opened the package so realise I can’t return.
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Posted 3 years ago
What customer service?
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Posted 3 years ago
I would give more stars as Appliance Central itself has been ok, however the shipping has been a nightmare. No updates on expected arrival so I don't know when I need to be home. Appliance Central have said they're having trouble getting updates from the consignment company. It's now passed the date when the product should have arrived. I would hope that when you're spending such large sums of money you'd get your product on time or at least a delivery date confirmed.
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Posted 3 years ago
I've asked for tracking info, no replies to my emails, still no heater.
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Posted 3 years ago
Can't review it if the order has not arrived
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Posted 3 years ago
Hi I’m still waiting for my delivery ! Your trucking system is not working! No one answer phones! I was waiting for some to answer my call for 40 min and I had to quit!! Your customer service is very poor!! When I will get my delivery? It’s been 10 working days since my purchase!’ I need some to contact my ASAP !!
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Posted 3 years ago
Appliance Central is rated 4.5 based on 9,467 reviews