Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 9,467 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 9,467 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“TV arrived completely smashed. Out of stock so no replacement possible and have to go thru sending it back. Nothing offered besides refund as far as I know. Wouldn’t use again currently”

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Posted 2 years ago

“Still waiting for delivery after being told it would be delivered a week ago.”

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Posted 2 years ago

“I was told my order would take 5-7 days and they would contact me if there was a delay. I ended up having to call them and was told they had no idea when it would be in stock, at least another month! Poor communication and customer service”

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Posted 2 years ago

“Updated. It's been a month and the item is still with the courier Aramex. No reply to email or message. Worst courier ever. Please don't use the courier which is not trustworthy. This will ruin your customer service quality.”

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Posted 2 years ago

“I have not received my item yet”

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Posted 2 years ago

“I have ordered a TV - LG OLED C1 65inches. It cames in quick, but it does not work nor turn on, and edge of screen is not even, look like a vented - between the screen protector and TV monitor has some bobble too. I have made several emails for compliant and report etc, in order to find solution since this is unbelievable situation that I have to contact so much times, but no response or follower up customer care, what so ever, such poor service I have received and I will never stop working for my right that I am supposed to get a normal TV that does not have any damage or bad condition for full price. It could be way better than this though...”

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Posted 2 years ago

“where is my refrigerator? Please refund the money.”

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Posted 2 years ago

“Would love to review my new coffee machine BUT I have not received it and the tracking information has not changed in the last 6 days. Amarex - horse and cart express, I guess. All additional questions regarding delivery - superfluous.”

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Posted 2 years ago

“Appliance Central promptly charged me when I placed an order for a fridge. However it is out of stock and no date has been given for delivery despite my request for a date. I understand there are delays at present but I have been given no information and do not know if it has even been ordered for me or when it might become available”

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Posted 2 years ago

“Not really interested in helping with a warranty issue. Not sure of quality of product received, As Hisense tv died after only a few months of limited use . I think best to stick with the more known and trusted sellers after my experience”

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Posted 2 years ago

“I purchased a TV on 4th of November on the basis of being delivered within 4 to 6days. Today is Sunday 21st November and I still have not the TV delivered. If this is their initial customer service I wonder what would be their service if you have problems with the TV later on”

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Posted 2 years ago

“Crack on screen found after delivery and delivery was also late. Have sent email to team , can you please look into the issue.”

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Posted 2 years ago

“Received a broken Samsung soundbar (HW-S61A) where it randomly turns off. Emailed and rang Appliance Central support but very poor customer service. Samsung now wants us to travel an hour away to have this soundbar assessed and Appliance Central does not care. No support ownership at all and I reckon Appliance Central thinks we're just unlucky and have to deal with this issue ourselves.”

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Posted 2 years ago

“Horrible. Didn't install the washing machine despite paying for it. Also didn't have the right parts. Should have come back to install it. Still waiting actually.”

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Posted 2 years ago

“I have no idea where my delivery is not when it will arrive. Very frustrating and had no answer to either question provided by appliance central. Very disappointed.”

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Posted 3 years ago

“Choice of courier company is appalling. No customer service on delivery at all. Item still not receive and have no idea when it Will come.”

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Posted 3 years ago

“The guy is spoke to was not interested in helping me and I’m still waiting for his call back. Very bad.”

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Posted 3 years ago

“I ordered a television which was shipped on October 5th. After waiting 3 weeks and trying to contact Aramex couriers myself with my tracking number - I was ignored by them. I then spoke to Appliances Online and the courier has not bothered to respond to them either. After several follow up calls from me, Appliances Online agreed to refund me 6 days ago in writing. I still have not received anything. It is now 4 weeks since I ordered and paid for the TV (which I have subsequently purchased elsewhere). Where is my refund Appliances Online??? Not good enough. Avoid.”

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Posted 3 years ago

“The tv broken screen”

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Posted 3 years ago

“One star represents the incorrect item sent, not the product itself. Very quick delivery, arrived the next day after order within Sydney Metropol, Unfortunately incorrect colour sent, requested replacement, but took extreme long without result, then eventually refunded. Customer service is good enough, but I believe internal process be hard to manage, getting replacement seems to be impossible. A refund then re-order is much easier.”

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Posted 3 years ago

Appliance Central is rated 4.5 based on 9,467 reviews