Appliance Central Reviews

Name: Appliance Central
Rating: 4.51

4.5 Rating 10,150 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,150 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My delivery seems to be stuck in a depot”

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Posted 1 day ago

“The tv I bought is excellent as was the delivery service. However on the advice of your contact person I asked for a price match and have not received a response, a sign of poor business practice and poor customer relations.”

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Posted 1 week ago

“Ordered a Hisense 40"Smart TV on 30th Jan 2025, item was on back order with advice that order would be filled between 7-14 business days. Contacted Appliance Central after 14 days, response that still on back order, contacted Appliance Central weekly with same response even though Hisense had stock within 3 weeks of my order. Received the item on 21st March.Once despatched item arrived quickly and item works satisfactorily.”

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Posted 3 weeks ago

“Ok customer service until I received the product. A part was not there. I quickly sent an email and it has not been answered. Also, I gave my email address and phone number with the order. I have since been plagued with scam emails, and phone calls. Maybe it is a coincidence, but I don't think so. Re how fast did the company reply to my query - I am still waiting. No box to tick that is appropriate below.”

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Posted 4 weeks ago

“My main grievance is that you sent the parcel through Aramex with a signature on delivery. I couldn’t change it and had to ride my bicycle over thirty kilometres to retrieve my parcel. If you continue to use Aramex with a signature and a no parcel locker policy I will take my business elsewhere.”

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Posted 4 weeks ago

“Item still not delivered 11 days post purchase!!”

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Posted 2 months ago

“My parcel still hasn’t arrived so I can’t comment however I am disappointed in how long it’s taking”

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Posted 2 months ago

“The purchase of a new washing machine was smooth and the price was good but during the installation a fault was made by the third party installer. This fault would interfere with the correct operation of the washing machine and might cause long-term water leakage. We are now 1.5 weeks without a working washing machine in a household of five. And I spent several hours on the phone trying to get things organised. While Appliance Central has organised a repair at their cost (the right thing to do) this has taken far too much time to warrant a high satisfaction score.”

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Posted 3 months ago

“Although the cooling apparatus appears to work reasonably well, the noise the appliance makes is so loud I can’t hear the TV at its normal volume; by increasing the volume could cause a disturbance with my neighbours on the floor below. I bought this particular model because it very closely resembles another bought by friends some years ago which is much quieter. Please advise if you have something similar that does not make so much disturbance. I would like to return the current model but will await your further advice.”

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Posted 3 months ago

“I didn’t receive my TV yet since ordered on 23-Dec-2024.”

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Posted 3 months ago

“Ordered my order the beginning of December. It’s now the end of December and nothing has come. Called twice this week to follow up with both the team and aramex and no one could tell me the arrival. I have cancelled my order because it’s too late to arrive in time for Xmas.”

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Posted 4 months ago

“Poor delivery woman who was driver was so rude and keep saying that you haven’t paid for delivery to your unit, you just paid for installation and should yourself take refrigerator, washer and … to your unit then I will come and install!!!!”

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Posted 4 months ago

“Was astounded that the wrapping and packaging material was not removed after the fridge was installed.”

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Posted 4 months ago

“Brought a rice cooker 4 cup,not worth $45.00.CRAPE”

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Posted 4 months ago

“The website is fine etc but the freight company used are horrible. Didn’t deliver the package as I was not home to sign. Couldn’t opt to pick package up from other location but after paying $5.50 for redelivery and selecting a day, it delivery wasn’t attempted until a week after the selected day. I have no choice but to pay again and home someone is home, I don’t even have a choice to pikc it up from their depot. Please use a better freight company, purchased a month ago and still have no received my package.”

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Posted 4 months ago

“The delivery team of a woman and a man left a big bundle of packaging rubbish from another job at the front of my council strip. Despite making 2 phone calls to their office, they never came back to collect the rubbish they left behind.”

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Posted 4 months ago

“Bought an 85 inch tv from them but found out much cheaper on another website. Nearly $300 cheaper. So bit pricy. But unfortunately I already bought it 😕”

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Posted 4 months ago

“The delivery was terrible! They left TV at lobby! no door bell rings, no phone calls! Thank god the building manager informed us after.”

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Posted 4 months ago

“I have TWO serious Comments. 1. The tracking was very limited. IT did not include delivery.2. I left a note at my door asking for the item TO BE TAKEN TO MY LAUNDRY AT THE REAR, IF I WAS AWAY. IT WAS LEFT ON MY STEP IN FULL VIEW OF THE STREET ! I will not ne using your services in the future.”

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Posted 5 months ago

“when purchasing the microwave showed available and delivery within week or so 10km up the road from where i live”

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Posted 5 months ago

Appliance Central is rated 4.5 based on 10,150 reviews