Appliance Giant Reviews

Name: Appliance Giant
Address: 10 Cavasinni Place, Wetherill Park
Rating: 4.44

4.4 Rating 1,065 Reviews

86 %

of reviewers recommend Appliance Giant

Company Reviews

Product Reviews

Metrics

4.4

Based on 1,065 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Appliance Giant 5 star review on 22nd August 2021

Anonymous

Anonymous // 01/01/2019

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“I finally unpacked my purchase and it has a little dent in the front of the door ! Not happy !!”

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Posted 4 years ago

“Fantastic phone help and then online ordering was easy. Ordered on Wed arrived Friday morning with free delivery. Very happy”

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Posted 4 years ago

“Great to deal with quick delivery good prices”

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Posted 4 years ago

“First time buyer from Appliance Giant. Very impressed with the service received.”

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Posted 4 years ago

“I didn't receive the product at the expected delivery date so I phoned Appliance Giant and was advised the item was out of stock so ordered an alternative. Product is good. However, I would have liked to have been notified of the out of stock issue instead of chasing this with the company.”

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Posted 4 years ago

“Fast and reliable delivery. Very good service.”

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Posted 4 years ago

“Quick delivery Easy to use. Love the digital display.”

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Posted 4 years ago

“Horrible service, from being told my dryer would be delivered on 217, them 28 July, then 29 July, then 30 July...it finally arrived on 4 August!!!!! The extremely rude, untrained "customer service" - a very loose term for your staff - upset me every time I called and I recorded those calls from one staff member that said "don't you ever stop talking?" and another claiming to be a manager that told me "we don't care what you think and you will never be allowed to speak to the business owner". On 31 July I called at 11am to get the overnight answering machine message about calling out of hours and the same thing again at 2pm - your website says you are open 9am - 5pm. It's blatantly obvious from your poor choice of staff that you do not need or want good reviews and I didn't let you down there, from my friends, family, local and overseas colleagues and all my social media outlets I reviewed this performance getting many recommendations of "real" service orientated companies have been received in return.”

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Posted 4 years ago

“Works like described!, Love the Product 10/10 would reccommend, cheap and reliable!”

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Posted 4 years ago

“hi when i received my freezer i was a bit dissopoyment it seems very fragile in the way it was built you can easley brake shelf or drow not very happy for that reason”

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Posted 4 years ago

“Waited 2 weeks to be told i have to wait 3 more weeks, just refunded.”

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Posted 4 years ago

“Helpful,efficient and delivered on time”

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Posted 4 years ago

“I did not receive my order which has been about one month now. Webform contact with you about this has been ignored. I raised a dispute #85 which, apart from an automated acknowledgement, has also been ignored. So, no product and no responses to my enquiries concerning its non-receipt. Obviously, I am not happy with the after-sales service.”

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Posted 4 years ago

“Advertising something in stock when its not I assume is against consumer law, having a dodgy little "stocks estimated arriving soon" when that ETA is actually months away is a very fancy way of saying out of stock.”

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Posted 4 years ago

“After I place the order they informed item out of stock”

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Posted 4 years ago

“Very happy with service from appliance giant.”

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Posted 4 years ago

“Love it the air fryer is so easy to cook”

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Posted 4 years ago

“Seamless transaction! Quick delivery!”

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Posted 4 years ago

“Appliance faulty, replaced, very good service”

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Posted 4 years ago

“Great service Good products and fast delivery”

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Posted 4 years ago

Appliance Giant is rated 4.4 based on 1,065 reviews