Appliance Giant Reviews

Name: Appliance Giant
Address: 10 Cavasinni Place, Wetherill Park
Rating: 4.44

4.4 Rating 1,065 Reviews

86 %

of reviewers recommend Appliance Giant

Company Reviews

Product Reviews

Metrics

4.4

Based on 1,065 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Appliance Giant 5 star review on 22nd August 2021

Anonymous

Anonymous // 01/01/2019

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“Love the phone, our son installed it and put the phone numbers in, very pleased as my husband and I have a phone each,”

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Posted 4 years ago

“Excellent product & service with quick delivery”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“The refrigerator I was after was discontinued. Sam was very helpful in finding an alternative The price was very competitive and delivery was first class. I would recommend the Appliance Giant.”

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Posted 4 years ago

“great prices! great customer service! will be buying again from them”

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Posted 4 years ago

“Fast post. Great items reasonable pricing. Highly recommended.”

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Posted 4 years ago

“Poor communication. Ordered a product in stock then had to call myself over a week later to be told nothing available.”

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Posted 4 years ago

“The item ordered was delivered, well packed, a full day earlier than anticipated. Much appreciated.”

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Posted 4 years ago

“Lots of choices and good services.”

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Posted 4 years ago

“Need to advise when out of stock and estimate when back in stock.”

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Posted 4 years ago

“Very happy with service, resolution of my issue, products and price. Will be shopping there again for sure”

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Posted 4 years ago

“Probably wouldn’t bother purchasing from your store again. I Purchased a fridge online from you guys as your prices were amazingly low. BUT after my purchase and payment things went down hill from there. I had to initiate contact because all I received was a receipt to my email and nothing further for a week. After getting through on your terrible phone line and speaking to your very helpful staff member, I was told the fridge wasn’t in stock and I would have seen that on the website when I made my purchase, this was not the case because it stated that it was in stock and I wouldn’t have bothered to order it if I knew I needed to wait a whole month and wouldn’t have received it until then, I was then told they would call around and see if any of your other stores had one, and it would take some time and someone would call me back that day. I then waited patiently for about 3 days and I never received that so called call back, so once again I called back struggling to get through Your crappy phone line and once I did 5 hours later I was told the same thing someone will contact me, which never happened so the next day I called back and asked if a refund was possible as I couldn’t wait any longer due to already being without a fridge for 3 weeks, to which they happily gave me. I did receive it the same day which was nice of them and I truely don’t think there’s enough communication or customer service experience happening in your work place because each time I called the staff seemed lost and unsure of the situation or what to do. In the end I got my refund and my fridge delivered from elsewhere within two days. So from purchase to a refund it took almost 3 weeks which was very disappointing and frustrating.”

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Posted 4 years ago

“Great Service - Fast and efficient delivery of product, well packaged in good condition.”

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Posted 4 years ago

“Great service, good price as well. Once my order was dispatched it was received really quick.”

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Posted 4 years ago

“Great item! Would definitely buy from again.”

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Posted 4 years ago

“My new goto place for appliances online. They offered the best price on a rangehood I wanted and their staff were nice and helpful when I had to resolve an issue of my own making.”

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Posted 4 years ago

“Delivery time was good and the product is good”

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Posted 4 years ago

“Love my boom box doesn't play radio because where I live I cant get fm radio but cd player is excellent and great quality sound i can only get am radio signals thanks”

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Posted 4 years ago

“My order was quickly processed and picked up by TNT,very quickly and i was advised of delivery.The problem came when the local Couriers were to bring it out on thursday but cancelled and were not going to deliver for another 7 days as they wont travel 12 kms to deliver parcel so i went into Murwillumbah and picked up parcel myself rather than wait another 7 days.APPLIANCE GIANT no1 thanks, TNT no1 thanks,KANDU Carriers useless.Thanks for the great tv.I will buy more items soon.”

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Posted 4 years ago

“I bought a dryer, which was delivered quickly but upon unpacking it was badly damaged. Instead of replacing item, it had to be returned and I was refunded which was time consuming . We had problems with the driver not arriving on time. When I rang them, they told me to ring Appliance Giant as it wasn’t ordered correctly. I ended up buying from another online company, the dryer was delivered the next day and they unpacked dryer and disposed of boxes. They could then see if the dryer was damaged or not. I was very unhappy with the whole experience I will however say I was very happy with Jen, who helped me throughout”

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Posted 4 years ago

Appliance Giant is rated 4.4 based on 1,065 reviews