Appliance Direct Reviews

Name: Appliance Direct
Rating: 4.48

4.5 Rating 150 Reviews

87 %

of reviewers recommend Appliance Direct

Company Reviews

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Metrics

4.5

Based on 150 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our fridge broke down in this current situation of lock down. They were the only company that could get the fridge out to us the next day. Excellent, friendly and professional service in difficult times. Can't fault them.”

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Posted 4 years ago

“Arrived on time as scheduled”

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Posted 5 years ago

“Ordered during lockdown. Oven arrived when expected with plenty of communication. I ask them to leave it on the drive so quick easy delivery. Good price.”

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Posted 5 years ago

“Quick Delivery , Genuine Product”

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Posted 5 years ago

“We bought a tumble dryer from them. It was good value for money and works really well. It came on the delivery date we were given and was well packaged so no damage. We have had to send items back to other retailers as their items were damaged due to poor packaging. We will definitely use this company again.”

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Posted 5 years ago

“Was a little concerned about the bad reviews but the price of the Bosch oven was much better than other retailers. Ordered the item and received an e-mail stating day of delivery. The driver telephoned an hour before arrival. Can't fault the service.”

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Posted 5 years ago

“Staff were helpful, informative and not biased towards any particular model. The delivery guys were careful and tidy, finding us quickly thanks to good local knowledge. Appliance registration was painfully slow on the phone, with hindsight I would register online.”

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Posted 5 years ago

“From the start on line right to the delivery and the product itself all excellent. Top of the range.”

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Posted 5 years ago

“Excellent customer service. Delivery rapid & successful.”

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Posted 5 years ago

“Easy to use web site, good price, simple collection.”

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Posted 5 years ago

“Bought a cubit mobile phone. Good price, collected from the store. So far so good, very happy”

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Posted 5 years ago

“1st Class Service Ordered Sunday evening delivered Tuesday morning best price as well Cannot ask for better than that”

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Posted 5 years ago

“Very happy with the service from buying the fridge freezer to delivery. Best price I could find, saving me £100 -£200 compared to other companies. Would definitely use again. Helpful delivery guys which makes a big difference.”

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Posted 5 years ago

“Good delivery on time. fitted appliance, took old one away; fitters polite and helpful.”

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Posted 5 years ago

“Our extractor arrived on time , and my husband put it in with no problem.”

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Posted 5 years ago

“Best price on appliances and very easy to order. Delivery was on time with information at every stage. Delivery guys were very pleasant, rang when they were 20 mins away. I haven’t had the need to return or speak to customer services so I can only say I would use again without hesitation regarding order and delivery. I definitely recommend.”

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Posted 5 years ago

“Pleasure to do business with this company. Would not hesitate to use them again, good price and fast delivery very helpful delivery staff. Overall excellent.”

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Posted 5 years ago

“First class service throughout the processes of buying and delivery, polite people to deal with and I will uses them again.”

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Posted 5 years ago

“I used this company for the first time to buy a dehumidifier that was not in stock at the manufacture, but this company did have stock for the model I was after. Ordered online and it arrived by courier a couple of days later, despite having only paid for the 3 to 5 day service. They also kept me up to date on the order progress via email. Cost was slightly more than buying direct from the manufacturer, because I had to pay for the delivery as opposed to free delivery, but Appliance Direct did have it in stock.”

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Posted 5 years ago

“Delivered product on time and exactly as they said they would. Very good and efficient service”

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Posted 5 years ago

Appliance Direct is rated 4.5 based on 150 reviews