Appliance Direct Reviews

Name: Appliance Direct
Rating: 4.51

4.5 Rating 150 Reviews

88 %

of reviewers recommend Appliance Direct

Company Reviews

Questions

Metrics

4.5

Based on 150 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how Appliance Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Appliance Direct 1 star review on 6th November 2020

Marian

Appliance Direct 5 star review on 26th August 2020

Lindsey

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a cubit mobile phone. Good price, collected from the store. So far so good, very happy”

Helpful Report

Posted 4 years ago

“1st Class Service Ordered Sunday evening delivered Tuesday morning best price as well Cannot ask for better than that”

Helpful Report

Posted 4 years ago

“Good service from start to finish delivery men very helpful”

Helpful Report

Posted 4 years ago

“Very happy with the service from buying the fridge freezer to delivery. Best price I could find, saving me £100 -£200 compared to other companies. Would definitely use again. Helpful delivery guys which makes a big difference.”

Helpful Report

Posted 4 years ago

“Good delivery on time. fitted appliance, took old one away; fitters polite and helpful.”

Helpful Report

Posted 4 years ago

“Our extractor arrived on time , and my husband put it in with no problem.”

Helpful Report

Posted 4 years ago

“Best price on appliances and very easy to order. Delivery was on time with information at every stage. Delivery guys were very pleasant, rang when they were 20 mins away. I haven’t had the need to return or speak to customer services so I can only say I would use again without hesitation regarding order and delivery. I definitely recommend.”

Helpful Report

Posted 4 years ago

“Pleasure to do business with this company. Would not hesitate to use them again, good price and fast delivery very helpful delivery staff. Overall excellent.”

Helpful Report

Posted 5 years ago

“First class service throughout the processes of buying and delivery, polite people to deal with and I will uses them again.”

Helpful Report

Posted 5 years ago

“I used this company for the first time to buy a dehumidifier that was not in stock at the manufacture, but this company did have stock for the model I was after. Ordered online and it arrived by courier a couple of days later, despite having only paid for the 3 to 5 day service. They also kept me up to date on the order progress via email. Cost was slightly more than buying direct from the manufacturer, because I had to pay for the delivery as opposed to free delivery, but Appliance Direct did have it in stock.”

Helpful Report

Posted 5 years ago

“Delivered product on time and exactly as they said they would. Very good and efficient service”

Helpful Report

Posted 5 years ago

“Dissappointed that I was not informed when item was at the collection point or given my collection code which was required for me to be able to collect, unable to do so without it Other than that all good.”

Helpful Report

Posted 5 years ago

“The service was out standing and the delivery prompt. Easy to get hold of and Lauren in appliances cover was excellent to talk over problems etc.”

Helpful Report

Posted 5 years ago

“Happy with tumble dryer however disappointing customer service. Had ordered machine which stated available for delivery the following weekend, however after hearing nothing for over a week I called customer service who told me the machine was now out of stock and someone would call me to arrange a replacement. 2 weeks and 3 calls to appliance direct later and still nothing from them. I ended up having to wait for original machine to come back in stock.”

Helpful Report

Posted 5 years ago

“Excellant price and easy to use site ,prompt delivery and very helpful delivery m0en”

Helpful Report

Posted 5 years ago

“Good value and service”

Helpful Report

Posted 5 years ago

“Good price but rude and unhelpful delivery people”

Helpful Report

Posted 5 years ago

“Appliances delivered when they said they would be, 2 man team, I had them delivered to my work so access was very easy. Items all appeared to be OK with no damages, but haven't inspected yet as kitchen not ready to receive them. Hopefully all will be alright when ready to install. Did put "unchecked" on paperwork.”

Helpful Report

Posted 5 years ago

“Great delivery on time but the phone I purchased should have come with a free memory bank never recieved wrote to the company three times no reply.”

Helpful Report

Posted 5 years ago

“Rubbish on delivery, cancelled 3 times !! Rubbish on correspondence.”

Helpful Report

Posted 5 years ago

Appliance Direct is rated 4.5 based on 150 reviews