Appliance Direct Reviews

Name: Appliance Direct
Rating: 4.51

4.5 Rating 150 Reviews

88 %

of reviewers recommend Appliance Direct

Company Reviews

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Metrics

4.5

Based on 150 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Appliance Direct 1 star review on 6th November 2020

Marian

Appliance Direct 5 star review on 26th August 2020

Lindsey

Anonymous

Anonymous // 01/01/2019

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“Speedy delivery. No issues.”

Helpful Report

Posted 5 years ago

“Brought on line, arrived when they said it would, excellent product works as expected. Delighted”

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Posted 5 years ago

“Quick delivery. Phoned to let me know when they’d be delivery. Good price.”

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Posted 5 years ago

“Poor from start to finish. Paid additional price for Saturday delivery and item never arrived, a wasted Saturday. Refunded only 3/4 of the delivery charge. When item the BBQ was unpacked several defects were identified, the item was clearly a second. Steer clear of this company.”

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Posted 5 years ago

“Fantastic customer service”

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Posted 5 years ago

“I’m loving my product, it’s every thing that it says it arrives on the date promise it fits well in my kitchen and complete the look”

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Posted 5 years ago

“Great communication start to finish well packaged speedy delivery”

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Posted 5 years ago

“Simple easy transaction , very efficient company”

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Posted 5 years ago

“Excellent service. One small criticism, the box was damaged and unsealed. However everything else was in order.”

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Posted 5 years ago

“Ordered a chest freezer, to be delivered at a later date was kept informed by them every step of the way by email, very friendly, delivered when they said it would be, would recommend them to family and friends, if I need any other electrical items in future will try them first”

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Posted 5 years ago

“The best price I could find for the cooker & hood I wanted. They delivered on the day I asked for and kept me informed throughout the day as delivery time got nearer. I had the time & confidence to pop out for a coffee whilst waiting!”

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Posted 5 years ago

“My daughters tumble drier broke ordered a new Hotpoint Codenser Drier for next day delivery arrived on time and they unpacked it for her as well many thanks for a great service”

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Posted 5 years ago

“Absolutely perfect from start to finish. What they said they would do ,they did On time , fantastic service.”

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Posted 5 years ago

“Having been let down by another supplier contacted the above via phone to see if the item could be delivered as advertised . Following a very helpful call all good Sure enough ordered circa midday on a Friday and it arrived a.m Saturday morning Great service.”

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Posted 5 years ago

“Excellent service both on time of delivery and friendly efficient staff”

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Posted 5 years ago

“Very quick delivery. Best price on the internet for the burglar alarm I got.”

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Posted 5 years ago

“Excellent company to use”

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Posted 5 years ago

“Excellent service. Product delivered earlier than I expected. Tracking updates regularly. I would use this company again and highly recommend them. Microwave was very reasonably priced and did not find cheaper anywhere else.”

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Posted 5 years ago

“I found this company online. The showroom doesn’t do the company justice as we hoped to see the items we saw online but ordered at the showroom based on price after visiting Currys who were about 25% more expensive for the same products. We bought a freezer, oven and gas hob. We were offered a delivery slot that suited. The delivery men were both exceptionally polite and offered to unwrap and take the packaging away which was great. A huge thank you to Appliance Direct, we will definitely be using you again and recommending.”

Helpful Report

Posted 5 years ago

“Excellent service,The. Item was out of stock when ordered,so the delivery date was 2 weeks,They gave me a 2 hr slot and also phoned half hr before delivery,Thankyou,will order from them again.”

Helpful Report

Posted 5 years ago

Appliance Direct is rated 4.5 based on 150 reviews