Appliance Direct Reviews

Name: Appliance Direct
Rating: 4.48

4.5 Rating 150 Reviews

87 %

of reviewers recommend Appliance Direct

Company Reviews

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Metrics

4.5

Based on 150 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service,The. Item was out of stock when ordered,so the delivery date was 2 weeks,They gave me a 2 hr slot and also phoned half hr before delivery,Thankyou,will order from them again.”

Helpful Report

Posted 6 years ago

“Delivered within specified time. Packaging good condition. Arrived within specified slot, good communication and phone call 10 minutes before delivery. Although the Samsung extractor hood has not been installed yet, looks in tact.”

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Posted 6 years ago

“The price is good the website is easy to use and the delivery arrived within the time frame quoted. Your delivery men were very polite and friendly, the removal of my old machine was excellent (the men were very careful), they unpacked my new machie in the van and they were careful with that too. I would definitely recommend Appliance Direct”

Helpful Report

Posted 6 years ago

“I ordered a blue Smeg fridge and the price was at least £300 cheaper than any rival. Great communication prior to delivery - 2 men unwrapped and places fridge in its home in my kitchen - made sure i was satisfied before they left. Great service - great price - what’s not to like !”

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Posted 6 years ago

“Couldn’t fault them, delivered on time, good communication, good appliance. No problems at all.”

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Posted 6 years ago

“Prompt delivery, good communication, great service and excellent product, made in the UK Best appliance we’ve bought for ages (Ebac dehumidifier) Very pleased, Thanks”

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Posted 6 years ago

“I had ordered and paid for my appliance else where and a month later still being fobbed off about the delivery, I found the same appliance with this company £49.99 cheaper and delivered it in 2 days. Hats off for service, very pleased and will definitely shop here again”

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Posted 6 years ago

“Easy to use site. Delivery when stated. No complaints”

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Posted 6 years ago

“Superb price for microwave, cannot fault quality and delivery. Very good company to purchase from.”

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Posted 6 years ago

“First class service”

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Posted 6 years ago

“Very good service”

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Posted 6 years ago

“Incredible service very quick to deliver presentation of product excellent recommend them to any person”

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Posted 6 years ago

“very easy transaction and delivery was as quick.”

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Posted 6 years ago

“Competitive price easy to order .good communication and time span with delivery .”

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Posted 6 years ago

“Great products, great service, great prices! Couldn't ask for more. I will definitely use them again and would recommend to anyone.”

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Posted 6 years ago

“Third order I've placed with this company the service is second to none from order to after sales”

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Posted 6 years ago

“Regular update for delivery time, good price and service from the deliveries team.”

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Posted 6 years ago

“good customer service good delivery and polite all the way”

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Posted 6 years ago

“Delivered what I wanted when I wanted it with no fuss.”

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Posted 6 years ago

“Very clear ordering process, tracking and delivery time provided. All very straightforward, thanks.”

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Posted 6 years ago

Appliance Direct is rated 4.5 based on 150 reviews