Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,076 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,076 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 20th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous, great prices, delivered the next day.”

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Posted 8 months ago

“Very good”

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Posted 8 months ago

“Has arrived on time”

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Posted 8 months ago

“I reported the mower not working after first time use three weeks after receiving it as we had been away. Four days later new one arrived and all working correctly. Great service throughout well done Appliances Direct”

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Posted 8 months ago

“Kept me up to date re delivery which was actually a lot earlier than I expected. Delivery guys were friendly and helpful.”

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Posted 8 months ago

“Couldn’t fault the 2 gents on their handling of the freezer Very polite. Appliance Direct extremely efficient to deal with no problems at all being the older lady it was very straightforward. We are both pleased with the freezer”

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Posted 8 months ago

“Very good service”

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Posted 8 months ago

“Fridge Freezer arrived on time with helpul and considerate delivery men”

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Posted 8 months ago

“Excellent service, good communication throughout.”

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Posted 8 months ago

“Works well Easy to order . Swift delivery.”

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Posted 9 months ago

“I ordered a new fridge freezer hotpoint. Lovely arrived well no issues yet. They are good with communication also. I bought a gas cooker from them 6 months ago also very good no issues. Nice delivery service. I will use them again and again due to good pricing.”

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Posted 9 months ago

“Good price, fast delivery. Very happy”

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Posted 9 months ago

“Wide range of appliances to choose from at very reasonable prices My experience in sourcing a new hob to unit being delivered has been quick and smooth. Very happy customer and received great service.”

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Posted 9 months ago

“Great service as always”

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Posted 9 months ago

“Have you noticed him deleting messages or setting a password on his phone to prevent you from accessing it? Does he exhibit very irritating mood swings every time he comes home? These could be signs that he's engaging in potentially dangerous behavior or cheating on you. If you want to free yourself from doubt without causing chaos at home, consider tracking his activities. With the help of 𝐇𝐀𝐂𝐊𝐈𝐍𝐆𝐏𝐑𝐎𝐓𝐄𝐀𝐌𝟎𝟎𝟏 @ 𝐆𝐌𝐀𝐈𝐋.𝐂𝐎𝐌, I was able to monitor my kids and spy on my partner's phone without them knowing. If you suspect your spouse is texting or seeing another woman or man and can't find real evidence to clear your doubts, you can visit 𝐰𝐰𝐰.𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦.𝐭𝐨𝐩 to learn more.”

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Posted 9 months ago

“Excellent service.”

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Posted 9 months ago

“Very fast delivery. Happy with mixer tap.”

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Posted 9 months ago

“Excellent polite delivery even though house is not easy to find”

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Posted 9 months ago

“Needed help replacing a intergrated microwave, old model was stopped making so needed exact measurements. I dealt with a lad called Thomas kaye and he was great, microwave delivered and fitted same day with no issues.”

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Posted 9 months ago

“I cannot fault them. I originally ordered an integrated fridge freezer and had no knowledge of the different fixings and I ordered the wrong one! The delivery men apologised, explained and took the fridge freezer back. Long story short: I eventually spoke to a nice lady named Syka who sorted it out for me in short order, with politeness and humour, and my fridge freezer, with correct fittings, was installed the same week, and is now happily purring away in the kitchen. Would definitely recommend.”

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Posted 9 months ago

Appliances Direct is rated 4.2 based on 6,076 reviews