Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 5,895 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 5,895 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 5 star review on 2nd October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service from a first class business thank you.”

Helpful Report

Posted 1 year ago

“Great prices, online ordering easy. Chose collection as locsl. Lovely guy at the reception desk who helped get item into my car.”

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Posted 1 year ago

“We had our fridge freezer break down on a Friday. Ordered that day and the new one was up and running on the Monday. Old fridge/freezer taken away stress free for £30 Brilliant service.”

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Posted 1 year ago

“I ordered this as a birthday present for my boyfriend, first one we ordered was bit slow wasn't working properly, this got rectified very wuickly witha call and a return within a week. very happy and replacement one works perfectly - lots of ice, no battlng the freezer drawers for ice..:)”

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Posted 1 year ago

“I had some problems with the delivery company, but the costumer service they help me a lot and fix the problem pretty fast .”

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Posted 1 year ago

“Brilliant service, I will be definitely using this company again”

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Posted 1 year ago

“Great price and incredible delivery time. Definitely recommend and will be first stop when looking for something else.”

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Posted 1 year ago

“Always great feedback and follow up on my enquiries and good help with my query’s Thankyou”

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Posted 1 year ago

“Appliances Direct had the dehumidifier in stock, ordering process very efficient and delivery prompt.”

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Posted 1 year ago

“I've used Appliance Direct many times. I've always found them to be polite and helpful. I had a problem with a unit just inside the warranty period, they arranged pick up at a time suitable to me. They then offered alternatives. I ended up having a refund as I had already purchased another unit from them. Everything was done with minimum of fuss. I would highly recommend this company, I will continue to use them.”

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Posted 1 year ago

“Had appliances from them before Easy website Fairly quick delivery Good product Delivered earlier than said”

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Posted 1 year ago

“first class service, ordered and delivered next day. Kept informed by email. Very happy with the service from this company.”

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Posted 1 year ago

“Great service great customer service and really good products and price the dehumidifier I bought is so easy to use and collects so much water it’s amazing and delivered on time could not ask for more from appliances direct perfect,”

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Posted 1 year ago

“Prompt delivery with no problems”

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Posted 1 year ago

“They had the dehumidifier in stock that I wanted at a good price. Service was exemplary with the unit arriving next day. Excellent company to deal with.”

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Posted 1 year ago

“Electriq 12 Litre Dehumidifier immediately started leaking then acquired a electrical fault all this in 5-6 uses and damaging two separate floors... Customer service was appalling and a waste of time no discount no apologies and was told to get someone to look at it!! Also purchased a fridge freezer at the same time which is also showing signs of wear very early on... avoid avoid!!!!”

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Posted 1 year ago

“Very quick delivery - expected standard at 6 days but arrived in two. Dehimidifier seems to be working well.”

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Posted 1 year ago

“Nothing was wrong, easy drop off from the delivery guys. Will buy again from appliances direct”

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Posted 1 year ago

“Excellent customer service and great delivery experience, I have been a customer for many years and would always use and recommend!”

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Posted 1 year ago

“Excellent customer service. Good communication and excellent delivery.”

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Posted 1 year ago

Appliances Direct is rated 4.2 based on 5,895 reviews