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Appliances Direct Reviews

4.2 Rating 5,895 Reviews
80 %
of reviewers recommend Appliances Direct
4.2
Based on 5,895 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Appliances Direct Reviews

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 5 star review on 2nd October 2024
Michael
Appliances Direct 5 star review on 15th September 2024
Aleksandar Og
Appliances Direct 5 star review on 8th September 2024
Anthony
Appliances Direct 1 star review on 30th June 2024
Chelsea
Appliances Direct 1 star review on 30th June 2024
Chelsea
Appliances Direct 4 star review on 24th June 2024
Mr D Barnes
Appliances Direct 2 star review on 19th March 2024
Anonymous
41
Anonymous
Anonymous  // 01/01/2019
Fast and efficient delivery 🙂
Helpful Report
Posted 3 years ago
Easy to order what I wanted (Meaco dehumidifier unit), good prices when compared to other retailers and super quick delivery (next day!). Will definitely use Appliances Direct again.
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Posted 3 years ago
Quick efficient service
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Posted 3 years ago
what a machine excellent work wonders excellent customers relation .We dis expect only the best Daniel Rouah
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Posted 3 years ago
Very quick and efficient service, very happy with item I purchased
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Posted 3 years ago
Prompt service kept us in the loop. Delivered 3 days early.
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Posted 3 years ago
Easy website to follow, great prices and really swift delivery.
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Posted 3 years ago
Product arrived as stated and in a good condition. No issues at all.
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Posted 3 years ago
Found the Samsung Tv I wanted via the website Had a great experience from start to delivery Sales order process brilliant Text and e mail to confirm delivery Phone call 30 mins before delivery when driver was on way Staff that delivered very polite and couldn’t do enough to help Will definitely use again as Greta service from start to finish
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Posted 3 years ago
Fantastic service super fast and great delivery staff top marks all round will defo be using them again all the tracking app is fantastic 👍
Helpful Report
Posted 3 years ago
Purchased 10L dehumidifier for my 3 bed bungalow. It collects the moisture but it significantly lowers the temperature of the house. I ran it overnight for few days and now my whole family is suffering from cold due to this. The weather is already very cold and this machine is making the house even colder. No idea why it was not mentioned anywhere that this dehumidifier blows cold air and lowers the room temperature significantly.
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Posted 3 years ago
Prompt service, kept me updated and delivered ahead of time
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Posted 3 years ago
The first thing I have select the number 5 of the stars is was the trust I have had from Appliance direct, this is very important to me and I hope this trust continue and expand their trust to everyone?
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Posted 3 years ago
Great result shopping with Appliances Direct, excellent service. Was amazed how quickly my order was processed. The dehumidifier sucks all the moisture out of my bungalow and no more condensation on the windows. Would recommend the MEACO 10L to everybody. Superb.
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Posted 3 years ago
Good service and quick delivery
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Posted 3 years ago
Amazing quick delivery of a very good product
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Posted 3 years ago
Good price and a speedy delivery. All you really need
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Posted 3 years ago
Bought a new tumble dryer and collection of old. Delivery was quick of the tumble dryer, but on setting it up, it appears to be broken. The delivery team refused to collect my old machine as it was "someone else's job". Two weeks later, I have had little response from customer service, my old machine is still sat in the driveway awaiting collection, and I have a broken Tumble Dryer that I can't use. Not good.
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Posted 3 years ago
Good price and fast delivery
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Posted 3 years ago
Good fast service
Helpful Report
Posted 3 years ago
Appliances Direct is rated 4.2 based on 5,895 reviews