Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 5,895 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 5,895 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 5 star review on 2nd October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service particularly frequent updates tr delivery . Only gripe would be the delivery charge.”

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Posted 3 years ago

“Good price, slight delay from the original advertised delivery date although was notified very quickly and then the product arrived on the specified date. Curtesy call before delivery was a nice touch to confirm delivery arrangements.”

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Posted 3 years ago

“On time and professional”

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Posted 3 years ago

“Excellent service.”

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Posted 3 years ago

“A very fast and efficient service.”

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Posted 3 years ago

“Excellent service from ordering to it being delivered !”

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Posted 3 years ago

“Fantastic Heater is excellent Price is good Delivery super fast”

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Posted 3 years ago

“I had never heard of you before and it was my Father who had found your website, and i got the cooker i wanted after my own one went on fire the week before. Was very quick delivery and the guys delivered it before scheduled time, so was very happy. Will definately buy from you again in the future.”

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Posted 3 years ago

“The washing I haven't used yet The delivery was on to an the driver was very helpful thanks.”

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Posted 3 years ago

“Great contact , fast delivery, they really care about customer. Nice and professional delivery staff”

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Posted 3 years ago

“Operation of dehumidifier as wanted. Delivery fast.”

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Posted 3 years ago

“Ordering through the website was painless. Enough data and description were there. My order arrived very quickly and with no fuss. Price was competitive. On the whole excellent experience.”

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Posted 3 years ago

“It is only the second large appliance bought through Appliances Direct. Really happy, genuine items at competitive prices. quick simple purchase process, rapid delivery. Will continue to use and highly recommend.”

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Posted 3 years ago

“Ordering product was simple easy paypal transaction and arrived well packaged 24 hrs later,item works perfect”

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Posted 3 years ago

“Easy to order and prompt delivery, even though it was extremely early in the morning. Delivery men were courteous, putting the freezer where we needed it and removing the old one.”

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Posted 3 years ago

“Great service. Speedy delivery; great packaging so perfect condition. Very happy with my choice of appliance and firm.”

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Posted 3 years ago

“Happy with tumble dryer delivery service excellent”

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Posted 3 years ago

“Very helpful over the phone. Ordering was easy. And delivery was on time. Perfect from start to finish would definitely recommend to anyone”

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Posted 3 years ago

“Very good service Technician had a big repair to do .I was very impressed at his expertise.”

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Posted 3 years ago

“Excellent service Regular updates on delivery and the delivery also provide an excellent service.”

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Posted 3 years ago

Appliances Direct is rated 4.2 based on 5,895 reviews