Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 5,895 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 5,895 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 5 star review on 2nd October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a Beko fridge freezer, very prompt service, good customer service over the phone, arrived the following day charge was more. Delivery guy was very pleasant and helpful my only disappointment was when the charge for the phone call came through, was just under £4 for for a 6-minute call 🤔”

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Posted 3 years ago

“Fast delivery. Excellent packaging.”

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Posted 3 years ago

“Ordered a new tumble dryer from appliances direct ordering was easy from start to finish and the price was good at £228.97p had a email telling me date and time it was to be delivered and it arrived in the time slot on the day, would recommend one happy customer thank you appliances direct.”

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Posted 3 years ago

“I was amazed how easy it was to make a purchase and the product arrived the next day . This is the future of retail .”

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Posted 3 years ago

“Fast delivery, well priced very pleased with goods”

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Posted 3 years ago

“Fast delivery , product does what it says overall pleased with my purchase”

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Posted 3 years ago

“Great value fast delivery easy to order”

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Posted 3 years ago

“I’m absolutely blown away. Ordered late on 30th December arrived lunchtime 31st Delivery chaps wonderful and super accommodating. 100% perfect transaction. Will only use you no I g forward”

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Posted 3 years ago

“Fast delivery”

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Posted 3 years ago

“Very quick delivery and good communication all the way highly recommended”

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Posted 3 years ago

“Item was as described , arrived on time and undamaged.”

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Posted 3 years ago

“My new fridge arrived the following morning after ordering; great service. One minor complaint; I paid to have the old one removed but the driver explained that with the current situation that wasn’t possible. Swift apology and refund from AD but It would have been better to have known in advance and not charged. Otherwise very good service indeed.”

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Posted 3 years ago

“Excellent service and fast delivery. Not installed cooker hood yet but can't see it will be a problem. Thank you.”

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Posted 3 years ago

“Really pleased with the product I ordered. Price was very competitive with other companies and it was received long before the expected delivery date. Would recommend”

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Posted 3 years ago

“Helped massively when we urgently needed a replacement freezer. Ordered and delivered within 24hrs. Thank you!”

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Posted 3 years ago

“Ordered 2x items (washing machine and drier), paid standard delivery. 1x item delivered (drier) then told 2nd item out of stock, no answer from their customer services. Had to go to Curry's to buy a washing machine. No apologies from Appliances Direct; still waiting for refund. Not impressed.”

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Posted 3 years ago

“Good price and prompt delivery.”

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Posted 3 years ago

“Great experience from ordering to delivery. Great choice of goods and good comparisons. Delivery was good regular updates and was delivered ahead of schedule. The dryer itself has been used three times today and is great so far. My last one lasted 15 years, let’s hope this is the same.”

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Posted 3 years ago

“Fast, friendly and safe service - cannot fault the delivery team. Thank you.”

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Posted 3 years ago

“Bought a Curve microwave. Fair price and easy process. Frequent updates and prompt delivery. Very happy with it. Would use them again.”

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Posted 3 years ago

Appliances Direct is rated 4.2 based on 5,895 reviews