Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 5,897 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 5,897 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 5 star review on 2nd October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient and friendly service.”

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Posted 2 years ago

“Hassle free does what it says on the tin 5 stars”

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Posted 2 years ago

“Service was very efficient. Delivery men arrived on time and were efficient and courteous.”

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Posted 2 years ago

“Very quick response and delivery”

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Posted 2 years ago

“Still waiting for delivery one week after ordering and paying for next day delivery. First occasion I have purchased from Appliances Direct and be sure it is my last”

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Posted 2 years ago

“Very nice appliance just like description, good value for money. Excellent service 👏”

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Posted 2 years ago

“Great price and choice for the appliance I was looking for”

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Posted 2 years ago

“Appliances Direct's price was the cheapest for the item which we were looking to buy. A.D. replied promptly after we placed our order and the item was delivered within 3 days.”

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Posted 2 years ago

“Brilliant service received with in 24 hour , great item would recommend to any one , to buy from them thank you”

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Posted 2 years ago

“Bosch oven on offer for under £600 and paid for delivery in 4 days time but after a couple of hours received text message to deliver next day at no extra cost. Wow what can I say excellent service delivered in the time frame. Thank you Appliances Direct.”

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Posted 2 years ago

“Good pricing friendly team delivered on time”

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Posted 2 years ago

“Appliances Direct has been one of the best companies I have dealt with in regards to customer service. So professional and helpful the whole process has been seamless even when having to return a damaged item to be replaced with a new. Very impressed, will definitely be purchasing from this company again for that reason.”

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Posted 2 years ago

“I was looking for a silver fridge freezer with an good energy efficient rating under £300 .. not an easy task - but appliances direct had what I was looking for and payment was secure through PayPal and delivered on a day of my choice -winner winner chicken dinner - thank you appliances direct”

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Posted 2 years ago

“Prompt delivery much sooner than expected. Item at a very good price - excellent communication.”

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Posted 2 years ago

“Great service, ordered and needed it next day for our grandson. It arrived spot on time the next day in undamaged condition. Will definitely use A D again.”

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Posted 2 years ago

“great delivery, great product, great service”

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Posted 2 years ago

“Good product arrived in quick time”

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Posted 2 years ago

“Excellent service from purchase to delivery, kept updated with dispatch time and parcel delivery from DPD.”

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Posted 2 years ago

“Excellent customer service”

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Posted 2 years ago

“My washing machine was delivered and connected on time by 2 very friendly gentleman. I can't remember their names now 🤦🏽‍♀️ The old one was removed and taken away hassle free”

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Posted 2 years ago

Appliances Direct is rated 4.2 based on 5,897 reviews