Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,076 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,076 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 20th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Couldn't be more happy with the service also customer service was excellent all I can say is thank you”

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Posted 10 months ago

“𝘔𝘺 𝘸𝘪𝘧𝘦 𝘸𝘢𝘴 𝘴𝘩𝘰𝘸𝘪𝘯𝘨 𝘮𝘦 𝘢 𝘱𝘪𝘤𝘵𝘶𝘳𝘦 𝘴𝘩𝘦 𝘵𝘰𝘰𝘬 𝘰𝘯 𝘩𝘦𝘳 𝘣𝘪𝘳𝘵𝘩𝘥𝘢𝘺, 𝘞𝘩𝘦𝘯 𝘐 𝘵𝘳𝘪𝘦𝘥 𝘵𝘰 𝘴𝘤𝘳𝘰𝘭𝘭 𝘵𝘰 𝘵𝘩𝘦 𝘯𝘦𝘹𝘵 𝘱𝘪𝘤𝘵𝘶𝘳𝘦, 𝘴𝘩𝘦 𝘪𝘮𝘮𝘦𝘥𝘪𝘢𝘵𝘦𝘭𝘺 𝘵𝘰𝘰𝘬 𝘵𝘩𝘦 𝘱𝘩𝘰𝘯𝘦 𝘢𝘸𝘢𝘺 𝘧𝘳𝘰𝘮 𝘮𝘦. 𝘐 𝘢𝘴𝘬𝘦𝘥 𝘩𝘦𝘳 𝘸𝘩𝘺 𝘴𝘩𝘦 𝘣𝘦𝘩𝘢𝘷𝘦𝘥 𝘵𝘩𝘢𝘵 𝘸𝘢𝘺, 𝘣𝘶𝘵 𝘴𝘩𝘦 𝘴𝘢𝘪𝘥 𝘪𝘵 𝘸𝘢𝘴 𝘯𝘰𝘵𝘩𝘪𝘯𝘨. 𝘐 𝘸𝘢𝘴𝘯'𝘵 𝘤𝘰𝘯𝘷𝘪𝘯𝘤𝘦𝘥. 𝘐 𝘤𝘰𝘯𝘵𝘢𝘤𝘵𝘦𝘥 𝘢 𝘩𝘢𝘤𝘬𝘦𝘳 𝘵𝘩𝘳𝘰𝘶𝘨𝘩 𝘳𝘦𝘤𝘰𝘮𝘮𝘦𝘯𝘥𝘢𝘵𝘪𝘰𝘯 𝘧𝘳𝘰𝘮 𝘢 𝘧𝘳𝘪𝘦𝘯𝘥 𝘸𝘩𝘰 𝘩𝘢𝘥 𝘱𝘳𝘦𝘷𝘪𝘰𝘶𝘴𝘭𝘺 𝘩𝘦𝘭𝘱𝘦𝘥 𝘸𝘪𝘵𝘩 𝘩𝘪𝘴 𝘤𝘳𝘦𝘥𝘪𝘵 𝘴𝘤𝘰𝘳𝘦 𝘢𝘯𝘥 𝘸𝘢𝘴 𝘢𝘭𝘴𝘰 𝘴𝘬𝘪𝘭𝘭𝘦𝘥 𝘢𝘵 𝘣𝘳𝘦𝘢𝘬𝘪𝘯𝘨 𝘪𝘯𝘵𝘰 𝘤𝘦𝘭𝘭 𝘱𝘩𝘰𝘯𝘦𝘴. 𝘐 𝘦𝘮𝘢𝘪𝘭𝘦𝘥 𝘩𝘪𝘮, 𝘢𝘯𝘥 𝘩𝘦 𝘳𝘦𝘴𝘱𝘰𝘯𝘥𝘦𝘥 𝘳𝘪𝘨𝘩𝘵 𝘢𝘸𝘢𝘺. 𝘞𝘪𝘵𝘩𝘪𝘯 6 𝘩𝘰𝘶𝘳𝘴, 𝘩𝘦 𝘨𝘢𝘷𝘦 𝘮𝘦 𝘢𝘤𝘤𝘦𝘴𝘴 𝘵𝘰 𝘩𝘦𝘳 𝘞𝘩𝘢𝘵𝘴𝘈𝘱𝘱 𝘮𝘦𝘴𝘴𝘢𝘨𝘦𝘴, 𝘵𝘦𝘹𝘵 𝘮𝘦𝘴𝘴𝘢𝘨𝘦𝘴, 𝘢𝘯𝘥 𝘢𝘭𝘭 𝘩𝘦𝘳 𝘴𝘰𝘤𝘪𝘢𝘭 𝘮𝘦𝘥𝘪𝘢 𝘱𝘳𝘰𝘧𝘪𝘭𝘦𝘴. 𝘐 𝘥𝘪𝘴𝘤𝘰𝘷𝘦𝘳𝘦𝘥 𝘵𝘩𝘢𝘵 𝘴𝘩𝘦 𝘩𝘢𝘥 𝘱𝘪𝘤𝘵𝘶𝘳𝘦𝘴 𝘰𝘧 𝘩𝘦𝘳 𝘦𝘹 𝘰𝘯 𝘩𝘦𝘳 𝘱𝘩𝘰𝘯𝘦 𝘢𝘯𝘥 𝘸𝘢𝘴 𝘴𝘵𝘪𝘭𝘭 𝘪𝘯 𝘤𝘰𝘯𝘵𝘢𝘤𝘵 𝘸𝘪𝘵𝘩 𝘩𝘪𝘮. 𝘚𝘩𝘦 𝘩𝘢𝘥 𝘣𝘦𝘦𝘯 𝘩𝘪𝘥𝘪𝘯𝘨 𝘵𝘩𝘪𝘴 𝘧𝘳𝘰𝘮 𝘮𝘦. 𝘐 𝘸𝘢𝘯𝘵 𝘵𝘰 𝘦𝘹𝘱𝘳𝘦𝘴𝘴 𝘮𝘺 𝘨𝘳𝘢𝘵𝘪𝘵𝘶𝘥𝘦 𝘵𝘰 𝘏𝘈𝘊𝘒𝘐𝘕𝘎𝘗𝘙𝘖𝘛𝘌𝘈𝘔 𝘧𝘰𝘳 𝘩𝘪𝘴 𝘢𝘴𝘴𝘪𝘴𝘵𝘢𝘯𝘤𝘦. 𝘐𝘧 𝘺𝘰𝘶 𝘯𝘦𝘦𝘥 𝘴𝘪𝘮𝘪𝘭𝘢𝘳 𝘩𝘦𝘭𝘱, 𝘤𝘰𝘯𝘵𝘢𝘤𝘵 𝘩𝘪𝘮 𝘢𝘵 𝐇𝐀𝐂𝐊𝐈𝐍𝐆𝐏𝐑𝐎𝐓𝐄𝐀𝐌𝟎𝟎𝟏@ 𝐆𝐌𝐀𝐈𝐋. 𝐂𝐎𝐌 𝘖𝘳 𝐖𝐞𝐛𝐬𝐢𝐭𝐞: 𝐰𝐰𝐰.𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦.𝐭𝐨𝐩 𝘰𝘳 𝐖𝐡𝐚𝐭𝐬𝐚𝐩𝐩 𝐨𝐧𝐥𝐲 +𝟒𝟒 𝟕𝟓𝟐𝟔 𝟏𝟖𝟕𝟑𝟕𝟕 𝘰𝘳 𝐓𝐞𝐥𝐞𝐠𝐫𝐚𝐦: @𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦𝐛𝐞𝐬𝐭𝟎𝟎𝟏”

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Posted 10 months ago

“Arrived promptly, pleasant guys. Nice one! 👍”

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Posted 10 months ago

“Quick delivery and a competitive price. All fine. First purchase from this company.”

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Posted 10 months ago

“Staff very helpful dealing with the missing parts. Great work.”

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Posted 10 months ago

“I remember when i had to divorce my ex wife because i was able to read the chat on her mobile phone with some guy she claimed was her cousin. She was always sending him my hard earned money and He kept asking about my 1 year old daughter in the chats calling her his baby, that got me really curius that i had to run a DNA test and found out the baby was not mine. I felt so betrayed and heartbroken, that was the worst time of my whole life. I will advice everybody to check that partner/fiance that you are currently in a relationship with so you can be sure that nobody is cheating or deceiving you. i surfed in the darkweb and hired a professional team of hackers called: 𝐇𝐀𝐂𝐊𝐈𝐍𝐆𝐏𝐑𝐎𝐓𝐄𝐀𝐌, they installed a program on my phone that gave me access to view every content on her phone and she never noticed her phone was been hacked. 𝐇𝐞𝐫𝐞 𝐢𝐬 𝐭𝐡𝐞𝐢𝐫 𝐜𝐨𝐧𝐭𝐚𝐜𝐭 𝐢𝐧𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧: 𝐖𝐞𝐛𝐬𝐢𝐭𝐞: 𝐰𝐰𝐰.𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦.𝐭𝐨𝐩 𝐄𝐦𝐚𝐢𝐥: 𝐇𝐀𝐂𝐊𝐈𝐍𝐆𝐏𝐑𝐎𝐓𝐄𝐀𝐌𝟎𝟎𝟏@ 𝐆𝐌𝐀𝐈𝐋. 𝐂𝐎𝐌) 𝐓𝐞𝐥𝐞𝐠𝐫𝐚𝐦: @𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦𝐛𝐞𝐬𝐭𝟎𝟎𝟏 𝐖𝐡𝐚𝐭𝐬𝐚𝐩𝐩 𝐨𝐧𝐥𝐲 +𝟒𝟒 𝟕𝟓𝟐𝟔 𝟏𝟖𝟕𝟑𝟕𝟕”

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Posted 10 months ago

“I ORDERED A SHARP MICROWAVE AT A GREAT PRICE, (LOWER THAN THE LARGE MARKET PLACE WEBSITE) ON FRIDAY EVENING. PAID FOR NEXT WORKING DAY DELIVERY SO EXPECTED IT TO ARRIVE TODAY (MONDAY). HAD MESSAGE FROM DPD THAT IT WOULD ARRIVE MID PM SATURDAY, WHICH IT DID. SO ROUGHLY 20 HOURS FROM POINT OF ORDERING, SO WAS VERY HAPPY INDEED. WILL BE USING AGAIN NOW I HAVE FOUND THEM. SHARP FLAT BED 25L MICRO COMBI VERY GOOD TOO, FROM INTITAL USE. VERY ROOMY AND EASY TO FOLLOW CONTROLS, (NOT USED GRILL/OVEN YET), GETTING RID OF TURNTABLES IS DEFINITELY THE WAY FORWARD.”

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Posted 10 months ago

“The delivery man turned up and left immediately. He alleged that he had been waiting 15 minutes (which was completely untrue!). In reality he either couldn't be bothered to do the job, or was running late. I complained but have not had a satisfactory response”

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Posted 10 months ago

“Hob was just what we wanted. Good price swift delivery very happy”

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Posted 10 months ago

“The item was delivered very quickly and sold at a very competitive price. Overall I am very plea with the purchase.”

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Posted 10 months ago

“Efficient . Arrived on time Driver and mate assisted in unpacking the fridge and putting it into position for us. Cleared up and removed all the rubbish Job well done would recommend to anybody !!”

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Posted 10 months ago

“Needed to make a return as the colour was not what I expected based on the web-site's description. The return was fast and stress-free. Thank you.”

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Posted 10 months ago

“Excellent service, will purchase again”

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Posted 10 months ago

“Took over 3 weeks to get what I ordered poor service.”

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Posted 10 months ago

“From order to delivery was very easy.”

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Posted 10 months ago

“Issue with product dealt with professionally by customer services team.”

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Posted 10 months ago

“A broken ceramic hob needed replacing. Ordered a new one online, it arrived next day. Excellent service.”

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Posted 10 months ago

“Good customer service & fast delivery. Have only just installed our new induction hob but so far we’re really pleased with it.”

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Posted 11 months ago

“Item was one of the first to be delivered in the day so didn't have to wait in all day.”

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Posted 11 months ago

“The Sales team helped me to decide which appliances were best for my needs and gave me their direct number to ask any questions I had. Everything was great, there were a few glitches around delivery times and dates but being able to make direct contact with sales, really helped resolve matters”

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Posted 11 months ago

Appliances Direct is rated 4.2 based on 6,076 reviews