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Appliances Direct Reviews

4.2 Rating 5,892 Reviews
80 %
of reviewers recommend Appliances Direct
4.2
Based on 5,892 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Appliances Direct Reviews

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 5 star review on 2nd October 2024
Michael
Appliances Direct 5 star review on 15th September 2024
Aleksandar Og
Appliances Direct 5 star review on 8th September 2024
Anthony
Appliances Direct 1 star review on 30th June 2024
Chelsea
Appliances Direct 1 star review on 30th June 2024
Chelsea
Appliances Direct 4 star review on 24th June 2024
Mr D Barnes
Appliances Direct 2 star review on 19th March 2024
Anonymous
41
Anonymous
Anonymous  // 01/01/2019
Very easy to order, and was delivered on time, no problems, and is working efficiently, delivery driver very friendly, would have no problem recommending appliance direct to our friends
Helpful Report
Posted 10 months ago
Another dehumidifier ordered from Appliance direct. Delivered the following morning. Delighted with the exceptional service and quality of products that I have received
Helpful Report
Posted 10 months ago
Very helpful and a good product
Helpful Report
Posted 10 months ago
I have used Appliance Direct in the past and when looking for a dehumidifier I chose this site to see what they had an available. They had a great selection available, with competitive prices. They offered a speedy delivery (in fact I received it even earlier than initially advised!) I’ve not had a reason to return an item.
Helpful Report
Posted 10 months ago
Was really worried at first they brought my fridge freezer and I couldn’t use it ,it was very badly damaged , as I have not used this company before , I must admit thinking oh no . But to my surprise it was plain sailing I just had to send in photos of damage , and a new fridge freezer was on its way very speedy, also they kept me in touch every step of the way, I would certainly shop with this company again . Thank you
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Posted 10 months ago
Perfect experience with this company.Speedy delivery, installed and unpackaged as requested.Washing machine of the highest quality. Highly recommended.*****
Helpful Report
Posted 10 months ago
Very prompt delivery.
Helpful Report
Posted 10 months ago
Ease of ordering and speed of delivery
Helpful Report
Posted 10 months ago
prompt delivery - easy ordering
Helpful Report
Posted 10 months ago
Very easy to order online. Item arrived the following day which was a nice surprise as I hadn’t paid for next day delivery. Brilliant, very happy customer
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Posted 10 months ago
Fantastic buying experience Good price I did order the wrong size used a option on the website to swap got a call to confirm and was delivered day later Really impressed with the service Would by again and will be recommending
Helpful Report
Posted 10 months ago
Very good
Helpful Report
Posted 10 months ago
Smooth service from purchase to delivery. Delivery driver rang 30 minutes before arrival as promised. He was very respectful of my property and put the washing machine exactly where I asked him to put it.
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Posted 10 months ago
Changed a microwave whenI had ordered the wrong one by mistake. Good price too.
Helpful Report
Posted 10 months ago
Item as described arrived safely and on time
Helpful Report
Posted 10 months ago
Good customer service poor product. Ordered an Electriq dehumidifier. First one leaked all over floor damaging laminate floor. Replacement was really noisy.
Helpful Report
Posted 10 months ago
Very quick delivery - within 2 - 3 days good price
Helpful Report
Posted 10 months ago
Very happy. Thank you
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Posted 10 months ago
Delivery in less than 24 hours
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Posted 10 months ago
First class service and delivery service. Top marks.
Helpful Report
Posted 10 months ago
Appliances Direct is rated 4.2 based on 5,892 reviews