Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 5,897 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 5,897 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 5 star review on 2nd October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

Helpful Report

Posted 3 years ago

“Excellent service driver informed me of delivery time the dryer was unpacked and placed were I wanted it and took away the wrapping, two very polite efficient delivery men, I was very pleased with the service I got.”

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Posted 3 years ago

“Excellent as always.Next day delivery on Christmas'Eve! And cheapest price!”

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Posted 3 years ago

“Ordered a gas hob a few days before Christmas and it arrived when it was expected. Brilliant service”

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Posted 3 years ago

“Blown away by the speed of response. Ordered early evening and it was with me first thing next morning. Well done!”

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Posted 3 years ago

“customer service great, delivery exactly as promised. Thank you”

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Posted 3 years ago

“Very impressed with this company. My TV was delivered days before the estimate, and even got a call from them telling me it was on its way. I would definitely use them again. Incredible service. And I love my TV.”

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Posted 3 years ago

“Happy with my purchase works well , the delivery was a bit longer than I was told but due to Xmas holidays it was to be expected so overall very happy with the service I received thanks”

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Posted 3 years ago

“Appliance Direct did everything they promise on their Website only problem I had was the LG TV Apps. No ITV Hub or MY5. My fault I should have checked so now will have to buy Firestick at £30 to get the apps I want.”

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Posted 3 years ago

“Bought this because my oven stopped working day before Christmas eve 😒, So someone suggested buying was worried at 1st not knowing if it works or if it will cook a Christmas roast but all worries went, This product was easy to understand and made a lovely Christmas dinner 😊”

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Posted 3 years ago

“Brilliant service, fast efficient and very helpful. I especially liked the phone call to ask if everything was ok.”

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Posted 3 years ago

“Great service, easy to order, quick and informative delivery schedule”

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Posted 3 years ago

“I never had my dehumidifier delivered on the 24th.Hope it comes today the 30th!I got an email to confirm delivey the 24th.Not happy”

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Posted 3 years ago

“Good range of products, keen pricing and prompt delivery.”

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Posted 3 years ago

“Bought 2 glass radiators Excellent delivery So pleased Thank you”

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Posted 3 years ago

“I was very pleased with my cooker hood it was a very good price.It was easy to install and looks very stylish the lights are lovely and bright”

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Posted 3 years ago

“Very professional from start to finish. Will definitely use this company again many thanks. All the best for the future.”

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Posted 3 years ago

“Value for money easy web site to choice from Super fast delivery.”

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Posted 3 years ago

“Ordered new kettle and within 24hrs received . Very happy and satisfied”

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Posted 3 years ago

“Overnight delivery and telephone confirmation was very professional and reassuring just before Christmas”

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Posted 3 years ago

Appliances Direct is rated 4.2 based on 5,897 reviews