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Appliances Online Australia Reviews

2.1 Rating 135 Reviews
A-
Happiness Grade
A-

Customer Service - Good

80.00%
Industry Average
Really happy with the service from Appliances online. Delivery was prompt, they kept updating me on when my product would arrive. The two delivery guys were polite, professional, taking great care with my fridge. They removed the old one, unpacked the new one, took all the rubbish away. Could not be happier.
posted 4 months ago - Anonymous
Service is exceptional .after dealing with appliances online I was so impressed by there service that I expected the same from others . Bad judgment on my behalf .well done appliances online please go into other product supplying the same service.
posted 9 months ago - Anonymous
Sales representative, Mikayla Jay, was a joy to speak with and provided sound advice. Highly recommend buying a washing machine from Appliances Online. Free delivery, removal of the old machine and connection is all part of the service.
posted 1 year ago - Jo
Customer service team was amazing extremely helpful easy to talk to . The delivery was spot on i can not fault anything my 2 hour time frame window was 12 to 2 was here at 12.30 i had constant updates. Was just wonderful thank you. Highly recommended i will be using Appliances online again.
posted 1 year ago - Sharon
I have always bought appliances from stores, I was unable to get the model microwave I wanted and was told it would take about 4 weeks before it was in SA. Ordered microwave yesterday through AO in the afternoon and it was delivered before 12 noon today. Excellent customer service. I was kept informed of delivery time. Service delivery guy was polite and helpful. No hesitation about using in the future.
posted 1 year ago - Victoria
Great service. I ordered a dishwasher Tuesday afternoon and it was delivered approximately 24 hours later -- from Sydney to Tamworth -- five to six hours drive. I am so impressed. The delivery guy was careful, friendly and efficient. Thank you Appliances on Line.
posted 1 year ago - Judy
BEST customer service - delivery guys will go over and above. Much appreciated!!
posted 1 year ago - Anonymous
Highly recommend! I have used Appliances Online a few times now and couldn’t be happier with the product, website, ordering experience and customer service. Delivery is organized, swift and reliable.
posted 1 year ago - Nicky
The delivery men were amazing, made room to bring the fridge, ensured my mother rested and absolutely amazing service.
posted 2 years ago - Jane.C
I ordered my fridge on Monday afternoon, delivered Tuesday morning. Noticed a tiny dimple on one of the doors. The door was replaced the next day, honestly!! The delivers/installers were very professional and helpful. Seriously for me it was 5 star service and I would recommend them without hesitation.
posted 3 years ago - Newport