“I tried to contact April & Oak through both email and text message and didn't get a response after I paid thousands on their website. Very poor customer service.”
“I have bought a couple of items and each transaction has been so easy. Items have been received in great condition and received without delay. Each item has been absolutely beautiful. I would highly recommend April and Oak. Five star items and 5 star service always”
“I ordered a rug which I took months to arrive. I tried to follow up via calls, emails to the company and it took days/weeks for someone to contact me. I was told each time the rug was on its way and I should have it in the next week. This was not the case. Other times I called and the person informed me there was no record of my rug being shipped. It was extremely frustrating and disappointing and I found the customer service appalling. I wouldn’t shop here again.”
“Happy with product! I would have given higher rating but delivery was weeks later than specified even allowing for Covid. Otherwise good and would order again”
