“I purchased an item which doesn’t match the description on your website.
I received the item. It’s been more than a month but still no solid action being done.
So disappointed.”
“I really wanted to love this business but buyer beware. Terrible service, faulty product received and no reply to emails … Would not purchase from here again”
“Very poor. Got my rug after hassling them for weeks. The rug was out of shape. It took a month for me to get the right details to send it back. It has now been sent back over a month ago and they haven't refunded me. Do not use this business unless you want to get swindled and lose your money”
“The worst customer Service experience I can remember! Just terrible, its hard to imagine an organisation having poorer service than what I experienced with April & Oak.
(I cant select all options below, but I tried to communicate with your company via all those methods - Live Chat, Email and Telephone)”