“I’m afraid too many steps were poorly connected. Everything took sooo long and at times I regretted my decision to buy from your company.
I was pleasantly surprised when product finally showed up.”
“April and Oak fail to communicate with the customer despite many attempts to contact them in the ways they request. They do not answer any phone calls. After repeated queries as to when my order might be slipped, all I eventually got was an email from a third party to say my order was dispatched. Obviously this is how A and O work, it's just not good enough.”
“The worst customer Service experience I can remember! Just terrible, its hard to imagine an organisation having poorer service than what I experienced with April & Oak.
(I cant select all options below, but I tried to communicate with your company via all those methods - Live Chat, Email and Telephone)”
“Was confusing, wrote the shipping address where the billing address was, bought the item to find out it’s not in stock, can’t get anyone to organise a refund, poorly managed & set out on the website”
