Aqua Gardening Reviews

Name: Aqua Gardening
Address: Unit 3/4 Billabong Street, Stafford, Queensland
Rating: 4.72

4.7 Rating 1,974 Reviews

93 %

of reviewers recommend Aqua Gardening

4.7

Based on 1,974 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

07 3354 1588

Email:

grow@aquagardening.com.au

Location:

Unit 3/4 Billabong Street,
Stafford
Queensland
4053

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Aqua Gardening 5 star review on 1st February 2024

Aqua Gardening 5 star review on 29th July 2023

Anonymous

309

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A good range of products. Delivery is quick. I've shopped here many times and will do again.”

Helpful Report

Posted 11 months ago

Thank you so much, Gordon, for your 4 star rating of Aqua Gardening! We really appreciate your positive feedback, particularly about our good range of products and quick delivery. It's great to hear that you've shopped with us many times, and we really appreciate your loyalty. Thank you!

Posted 11 months ago

“Easy to use website with a great range and good prices with quick delivery.”

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Posted 11 months ago

Thank you for your 5 star rating of Aqua Gardening, John! We are pleased to hear that you found our website easy to use, with a great range of products and good prices. We also appreciate your feedback on fast delivery. Thanks again for your kind support.

Posted 11 months ago

“AQUA GARDENING GREAT - FREOGHT COMPANY OFF LOADED MY ORDER,WHEN I TRIED USING THE TRACKING SYSTEM, TOLD ACVOUNT CLOSED, THEN TRIED AUSTRALIA POST - NO LUCK, EVENTUALLY I CONTACTED A G DIRECT AND WITHIN TWO DAYS STAFF HAD TRACKED THE ORDER AND I RECEIVED THE GOODS...GREAT TO DEAL WITH THANKS”

Helpful Report

Posted 11 months ago

Thank you so much for your 5 star rating, Nanette! We're glad you got your goods eventually. We appreciate your positive review and are thankful for your patience while we sorted out the tracking issue.

Posted 11 months ago

“Easy website to use & Fast delivery”

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Posted 1 year ago

Thank you so much, Patrick, for giving us a 5-star rating! We're delighted to hear that you had a great experience with our website and that our fast delivery was memorable. Your loyalty is greatly appreciated and we look forward to your next order!

Posted 11 months ago

“I order an item that is needed urgently. After 9 days of nothing, I make contact and am advised that the product is out of stock and will take a further 2 weeks to arrive. I responded straight away to cancel the order and ask for a refund. I went to an alternative supplier and got the product in 3 days. A week later I received the original product in the mail and saw that the money was taken from my account. I have the useless product sitting by the door. A reminder that I'll never order from Aqua Gardening again.”

Helpful Report

Posted 1 year ago

Hi Marissa, We are sorry to hear that you had this experience. I have looked into the email thread where you initially reached out for an ETA and after we notified you of when we expected the stock we never received a response from you asking to cancel or refund the order. Are you certain you sent your response through? We have checked the thread and also our spam folder to see if perhaps your response went there, but we cannot find it. However, if you would still like to return the goods please reach out to us so we can proceed from there!

Posted 11 months ago

“Great service, always helping with any question I have. Great product range and prices.”

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Posted 1 year ago

Thank you so much for your 5 star rating and review of Aqua Gardening, we really appreciate your loyalty. It's wonderful to hear that you've had such a great experience working with us and we're delighted to hear that you've been enjoying our great product range and prices. We look forward to helping you with any questions you have in the future too. Thank you for your kind words!

Posted 11 months ago

“They are understanding, and products are dispatched very quickly.”

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Posted 1 year ago

Thank you so much Joseph for your 5 star rating of Aqua Gardening! We really appreciate your kind words about our understanding attitude and speedy product dispatch. We are glad that you are a loyal customer and thank you for your continued support.

Posted 11 months ago

“Quickest delivery out there and always best price 👍”

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Posted 1 year ago

Thank you so much for the amazing 5-star rating, Brett! We're glad to hear that you think we have the quickest delivery and best prices. We're thankful for your loyalty and hope to continue providing the quality products and services that you deserve.

Posted 1 year ago

“Great people and very helpful 10out of 10 from me”

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Posted 1 year ago

Thank you so much, Peter, for the 5-star rating of Aqua Gardening! We really appreciate your amazing feedback. It's such a pleasure knowing that you had a great experience with our people and found their help to be top-notch. We are delighted that you'd give us a 10 out of 10!

Posted 1 year ago

“Prompt courteous service for online ordering and delivery”

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Posted 1 year ago

Thank you Graeme for the 5-star rating of Aqua Gardening! We really appreciate your loyal customer support. We are delighted to hear that our prompt, courteous service for online ordering and delivery has met your expectations. Thank you for your continued patronage!

Posted 1 year ago

“Great service”

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Posted 1 year ago

Thank you so much for the 5 star rating, Shaun! We are so glad that you enjoyed our great service!

Posted 1 year ago

“Helpful staff when I have had to phone. Orders arrive well packed, communication is good and so far all orders have arrived promptly, complete and intact. Good supplier hence my regular return as a customer.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating, Eileen! It is a pleasure to hear that our helpful staff were there to answer your inquiries and that your orders always arrive promptly and complete. We are very glad to know that you are a regular customer and we appreciate your ongoing support!

Posted 1 year ago

“Good price easy purchase”

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Posted 1 year ago

Thank you so much for your 5 star rating of Aqua Gardening! We're glad to hear that you found the price and purchase process to be easy and convenient. We appreciate your kind words!

Posted 1 year ago

“easy ordering fast delivery”

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Posted 1 year ago

Thank you Stephen for your 5 star rating of Aqua Gardening! We appreciate it and are glad that you had a great experience with our easy ordering and fast delivery.

Posted 1 year ago

“As a first time learner gardener in hydroponics, aqua gardening’s products and advice is a great help. Thanks”

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Posted 1 year ago

Thank you so much, Darrin, for the 5 star rating of Aqua Gardening! We are glad to know that as a first time learner gardener in hydroponics, our products and advice have been a great help to you. We truly appreciate your loyalty and support. Thank you!

Posted 1 year ago

“Good products, fast delivery”

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Posted 1 year ago

Thanks for the fantastic 5 star rating, Grant! We're delighted to hear that you had a great experience with both our product and our fast delivery. We really appreciate your kind words.

Posted 1 year ago

“Great and very efficient service, fast delivery and competitive prices.”

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Posted 1 year ago

Thank you so much Ralf, for your 5 star rating of Aqua Gardening! We are glad to hear that you were satisfied with our great and very efficient service, fast delivery, and competitive prices. We truly appreciate your loyalty as a customer.

Posted 1 year ago

“Good range of products and prompt discret delivery service .”

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Posted 1 year ago

Thank you so much for your 5 star rating! We are so pleased you are a loyal customer and appreciate your kind words regarding our good range of products and prompt discreet delivery service. We look forward to having you as a customer for the future!

Posted 1 year ago

“Always prompt and helpfull”

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Posted 1 year ago

Thank you Kevin for the awesome 5-star rating on Aqua Gardening! It's great to hear you've had such great experiences with us, and we are greatly appreciative for your loyalty. It's fantastic to know that our work has always been prompt and helpful, and we hope to continue providing the same excellent service to you in the future. Thank you so much!

Posted 1 year ago

“Great products and excellent service Fast shipping what more could you want thanks again for your great work ethic”

Helpful Report

Posted 1 year ago

Thank you so much Anthony for your 5-star rating of Aqua Gardening! We really appreciate your loyalty and are delighted that you've enjoyed our great products, excellent service, and fast shipping. We value your continued support. Thanks again!

Posted 1 year ago

Aqua Gardening is rated 4.7 based on 1,974 reviews