Archers Sleepcentre Reviews

“ Delivery driver cheeky - 3 hour time slot, turns into an all day slot - called the number that I was sent via text this morning to tell me of the 3 hour time slot - the poor woman sounded harassed and I felt very sorry for her. ”

“ The delivery company that arches use are awful, My “next day delivery” was delayed for 8 days with as many failed delivery dates. ”

“ Visited the store in Uddingston December 2023. Spent quite a fair amount of money on a wardrobe, chest of drawers and two bed side cabinets. The staff and service in store was 5*! 5 weeks or so later (which is correct time scale as coming from Germany) my furniture arrived - only to notice my large chest of drawers were damaged ! Called the store again the woman on the other end was very helpful and apologetic and confirmed a new set of drawers were ordered. Another 5/6 weeks later delivery guys brought the new drawers and took the old ones away - in a heck of a rush as the ‘grand national’ was beginning soon !! The second set of drawers again , damaged - albeit not as bad - I certainly wasnt waiting another 5/6 weeks as this has been going on since December 2023! I fixed the (£600) drawers myself this time! Not to miss the fact the wood absolutely stinks !!! Wish I just went for the original IKEA drawers instead of spending so much with Archers! ”

“ I had the day off work for this delivery but nobody could give me any answers. ”

“ We ordered our bed based on it being in stock, with a named day delivery, but it wasn’t in stock, and after a week we had to insist on a refund and go elsewhere. ”

“ However, this replacement mattress arrived and the dimensions are larger than king size and it doesn't fit in my bedframe (I did mention this to the delivery men who said they didn't have anything to do with it as they're contractors). ”

“ As an hour or 2 had passed I asked them to confirm my chosen delivery day would still be possible and was assured it would. ”

“ Promised delivery no show for 3 different dates worst customer service Avoid this company. Cancelled the order terrible terrible terrible ”

“ Booked a delivery slot for a Tuesday, took the day off work to be in. ”

“ Very poor service courier made me wait in twice for delivery. Once items arrived boxes damaged. Opened up packaging and bed damaged. I was without a bed for days. I got an apology. I asked for a refund and even organising that was a joke they’ll only pick up when it suits them. Therefore 4 days wasted, 4 days off from work and in the end no bed. Absolutely abysmal service. ”