Hi Debra,
I hope you are well.
We are so sorry for the confusion. Your order on June 27, 2021, was for our 60-day Body Program ebook. As it is not a physical product, there was no actual shipment to you, however, a link to download the ebook was included in your order confirmation email.
For your convenience, we also emailed a copy of the ebook to you.
If you have any questions, please contact our team at hello@arenastrength.com. We are happy to help.
Cheers,
ARENA TEAM
“I'm just starting out and have so much to learn! A bit overwhelming and intimidating at first. Slow and steady, one day at a time, I'm figuring these bands out and loving them more and more! One day at a time!”
Hi Sandi,
We are sorry to hear see that you are not satisfied with your service so far. We would love to get your feedback on what you were not satisfied with and what we could have done better.
Our customers are vital to us and we always strive to provide the best service possible at all times. Feedback like this helps us to improve our service, where necessary.
Feel free to reach out to us at hello@arenastrength.com.
Cheers!
“I purchased the app just over a month ago, finished the booty and core 30 day challenges today.
When I was unsure of the exercise required the video showed me clearly how to do the required exercise. Love the app and bands.
Day off tomorrow and back to tackle the challenges again..”
Hi Cristina,
We are so sorry to hear that you are not sure how to use our body bands. We loads of follow-alongs in our member's area that shows you different exercises using the body band.
These are free for life with your purchase. Sign up to the member's area via the link below. Just use your email address to sign up: https://arenastrength.com/members/body-band/
We also have monthly challenges on Facebook and Instagram. We're so excited for you to join our community of STRONG women. If you haven't already, please do join us on Facebook - https://www.facebook.com/groups/307242286715721
We also post lots of workouts on our Instagram - @arenastrength_ :) While you are at it you can also check out our app at arenastrength.com/app
Cheers!
“I purchased the booty bands last year and body bands recently. I try to be consistent and feel slack if I do not use them. I do definitely feel the difference and it makes me feel good. I don't weight myself but notice subtle changes. I also like to bike ride. I even took the booty bands interstate when I stayed in a motel. Such perfect companions for me. Love them. Although I do not check the fb page often, the support on there is amazing and the comparison photos and inspiring.”
Hi Melissa,
We are sorry to hear that the carrier failed to deliver your bands. This is not the quality of service we aim to deliver. We would love to reship this for you.
We will reach out to you via email for more details. In the meantime, if you have any questions, feel free to reach out to our customer service department at hello@arenastrength.com for assistance.
“These bands have been the perfect addition to my workouts. I'm getting toner and stronger every time I use them. Best decision I ever made in my workout world”
