Arm or Ally Reviews

Name: Arm or Ally
Address: 1021C Technology Drive, Indian Trail, North Carolina
Rating: 4.88

4.9 Rating 12,151 Reviews

98 %

of reviewers recommend Arm or Ally

4.9

Based on 12,151 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Arm or Ally 5 star review on 9th January 2025

Justin H

Arm or Ally 5 star review on 31st December 2024

Shannyn D

Arm or Ally 5 star review on 17th December 2024

John H

924

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am a returning customer due to the fantastic service provided by Arm or Ally. Great prices on quality products and fast shipping.”

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Posted 1 year ago

“shipped fast great quality”

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Posted 1 year ago

“Fast Shipping”

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Posted 1 year ago

“Excellent frame. Excellent price comfortable lightweight yet durable love the cerakote pairs well With the slide I purchased. Will purchase more from aoa in the near future.”

Arm or Ally 5 star review on 16th December 2023

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Posted 1 year ago

“Super fast turn around time.”

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Posted 1 year ago

“Fast service and delivery. Easy to order. Product was exactly as ordered. Fit perfectly”

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Posted 1 year ago

“This is my 3rd Aero Precision lightweight scope mount. They are the best scope mount on the market in my humble opinion and they seem to be regularly sold out. The price was fair and the shipping was quick.”

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Posted 1 year ago

“Very very good”

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Posted 1 year ago

“BCG is top notch, love the DLC, headspace awesome... Will definitely be buying more. Fast shipping, great company!!!”

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Posted 1 year ago

“This is the second batch I have ordered and let me say that these guys have the fastest turn around and shipping. Great communication and great product. Will be ordering from them again!!!”

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Posted 1 year ago

“Actually ordered these for winter time reloading. Have used Barry’s before and had no problems. The price was right and shipping was fast enough. Thanks guys”

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Posted 1 year ago

“Great price, quick shipping, will definitely buy from them again!”

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Posted 1 year ago

“Arm or Ally is a great company with fast shipping. A++ highly recommended”

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Posted 1 year ago

“Everything I’ve ordered arrived on time or early and was not misrepresented. They sell quality products and customer service is good.”

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Posted 1 year ago

“Ammon arrived in a poorly packaged box, missing 80% of its content. After opening a request to correct a problem, 4 weeks later no resolution or any remediation or even offer to solve the problem.”

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Posted 1 year ago

Hello, Unfortunately, sometimes these heavy packages get banged up during shipping. Here's a timeline of events for other customers to see how this was handled. 27 November - Your order shipped 29 November, 5:30PM - We received your email. 1 December, 11:35AM - We filed a claim with FedEx and provided you with a case number. At the time, we asked you to be patient for several business days for FedEx to investigate and provide a response. 1 December, 7:54PM - You replied, claiming the problem was due to our packaging and not related to FedEx. You claimed we placed an open bag inside the box. 5 December, 5:13PM - You emailed again asking for an update. At this time FedEx had not completed their investigation. You complained the bullets were not in their retail packaging. 8 December, 2:47PM - We replied with an update, stating FedEx had not yet completed their claim. At this time we explained to you the OEM/Bulk item you ordered did not come in retail packaging. It is correctly described on our website. - In your review, you state there has been no response in 4 weeks. Your email arrived 29 November, and today has been 11 business days. I don't know where you are coming up with 4 weeks (20 business days) - Your claim was approved by FedEx on 9 December, 7 business days after they received it, which is well within their timeline for claim approval during the holiday season. - You filed a chargeback with your bank, which was received on about 10 December. When a chargeback is filed, you are signaling to a business you are done dealing with them, or they have become non-responsive. You have taken your money back, and our service to you is complete. We have policies in place, and we follow them. We wish you would have been more patient as we initially asked, but our answers did not satisfy you, and for whatever reason, you did not trust our responses. In the 10 years we've been in business, we have never intentionally left anyone hanging in these situations. Customers have, however, tried every scam (friendly and not) in the book to get something they didn't pay for. This is the reason we have a claims policy and process to follow. We are sorry you had such a terrible experience with us, and we failed to satisfy you. Best of luck in the future.

Posted 1 year ago

“Have used hornady 55 grain soft points for a long time in my colt m4. Very good bullets. Your shipping was very well packaged and fast. 5 stars!”

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Posted 1 year ago

“First time using this outfit. Was impressed at the selection, quantity and price of these projectiles. They shipped quite fast as well. I'll be back and recommend these folks to anyone looking for very competitive prices and fast shipping.”

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Posted 1 year ago

“Excellent job on Clean and resizing their brass. Defenaly will keep buying my brass here.”

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Posted 1 year ago

“Awesome company. They are my go to store for AR parts”

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Posted 1 year ago

“Every previous transaction with ArmorAlly has been Great. Order processing and shipping has been handled expeditiously and very professionally. This most recent has been no exception.”

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Posted 1 year ago

Arm or Ally is rated 4.9 based on 12,151 reviews