Arm or Ally Reviews

Name: Arm or Ally
Address: 1021C Technology Drive, Indian Trail, North Carolina
Rating: 4.88

4.9 Rating 12,147 Reviews

98 %

of reviewers recommend Arm or Ally

4.9

Based on 12,147 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Arm or Ally 5 star review on 9th January 2025

Justin H

Arm or Ally 5 star review on 31st December 2024

Shannyn D

Arm or Ally 5 star review on 17th December 2024

John H

924

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to do business with and quick to respond to questions”

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Posted 6 months ago

“Good company to deal with. Fast shipping and top product. Bob”

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Posted 6 months ago

“Very good response time for my order, good communication and the product quality was great. I’ve purchased from them now several times and I’m pleased with their service. I will be buying from them again.”

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Posted 6 months ago

“5th handgun lower purchased from this company. A++ payment, service, and shipping times. No reason to shop anywhere else. Will continue to buy from this website.”

Arm or Ally 5 star review on 1st July 2024

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Posted 6 months ago

“Always have been completely satisfied with Arm or Ally with used brass & 500/1000 count bullet orders. Ordering process was easy & delivery on time, with purchase properly packed for shipment.”

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Posted 6 months ago

“Great company to deal with. Always get what I ordered.”

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Posted 6 months ago

“I too was skeptical of site at first one thing people should understand is, if there are no credit card purchases permitted or seen when paying it’s a scam site, this site is legit and shipment arrived In well packed box. Will have no hesitation to order again keep up the hard work guys”

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Posted 6 months ago

“THESE GUYS ARE A COMPLETE RIP-OFF. MISLEADING PICTURES ON THEIR WEB SITE. TRY TO RETURN SOMETHING AND READ ALL THE REASONS YOU WILL NOT GET A REFUND!!!”

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Posted 6 months ago

Sir, You placed your order on 6/13, and it was delivered on 6/18. On 6/22 you emailed us stating the following: Your Email: "When I placed my order there was a picture of a complete 9mm Cartridge. I was completely surprised when Opening the box to see 9mm projectiles only. While looking at your site today there’s a picture of the projectile itself minus the casing. I’ve never reloaded any ammo and wouldn’t have ordered just the projectiles. I purchased 500 Rounds of this ammo from Academy Sports and was well pleased with the accuracy and no issues with misfires or anything. I shoot on average 1500 to 2000 rounds a month" Our Response: If you'd like to return them, please go to support.armorally.com/new. If ever you have a question regarding a product, just email us. We've never had a photo posted showing completely fully loaded ammo on that product page, and it states on the product page, "This is not loaded ammunition". ------- Thank you for taking the time to share your feedback. We apologize for any confusion regarding your recent purchase. At Arm or Ally, we strive for clarity in all our product descriptions and images to ensure our customers know exactly what they are ordering. We understand from your review that there was an unexpected discrepancy between what you thought you were purchasing and what you received. I want to clarify that our website has never displayed images of fully loaded 9mm ammunition for the product you purchased; the listings have always shown and described only the 9mm projectiles. Additionally, our product page explicitly states, "This is not loaded ammunition." We are committed to providing our customers with the highest quality products and the best possible service. Part of this standard involves certain policies that help us manage returns efficiently and keep our costs reasonable for all customers. Where this product was correctly described and shipped to you without damage, our 15% restocking fee applies and covers the credit card processing fees (6% - 3% for the purchase and 3% for the refund), and labor involved with the inspection, handling and inventory management to ensure they remain in perfect, sellable condition. This fee helps us maintain competitive prices by offsetting the administrative expenses incurred from returns and encourages careful order review to minimize these occurrences. We appreciate your understanding and are always here to assist with any questions before placing your order.

Posted 6 months ago

“The prices were good enough that I questioned whether they were legit, but decided to take a chance. I'm glad I did. Quality product, competitive (if not lower) pricing, and fast shipping. Been a repeat customer ever since.”

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Posted 6 months ago

“Got the bullets way before my new reloading shop and press was ready to go. Had no problems reloading all 1000 rounds set up in 30-06. I have used the same bullets but only purchased at local box store in 100 count bullets. I have always like the performance of the round and a plus buying bulk,it cost a little less. Just need to go to the shooting range now.”

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Posted 6 months ago

“Great eperience. Had item I wanted in stock when others did not. Shipped on time also.”

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Posted 6 months ago

“Purchased 5 total of these. Rock solid. Zero issues installing. Have only run 55gr and 77gr so far, but looking averages of 1.1" with a dot and 3x magnifier.”

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Posted 6 months ago

“The right parts that I was looking for and for a reasonable price.”

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Posted 6 months ago

“I like the idea of small business taking care of there customers. Arm or Ally does just that with great prices , fairly quick deliveries . I pretty much buy all my uppers,lowers, and parts kits from them and have been very satisfied.”

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Posted 6 months ago

“My Polymer 80 slide arrived quickly and in good order. The price was too good to pass up. I’ll definitely be back.”

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Posted 6 months ago

“Great company to do business with. Great prices and fast shipping.”

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Posted 6 months ago

“Received my 6.8 SPC II BCG and found it to be exactly what I wanted and needed. This is my second Toolcraft BCG and like the first it was perfect for the job. Cannot be happier with this product as it has the fit, finish and durability needed for precision weapons.”

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Posted 6 months ago

“No complaints on the Toolcraft BCG, however I will not be ordering from A or A again simply because of the automatic "signature" for delivery. It is completely unnecessary for me, I have a drop box at my house. Driving 10 miles away to the post office annex is not in my future. I like supporting small businesses, but I have to take into consideration my time and effort.”

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Posted 6 months ago

Thank you for sharing your feedback, and I'm glad you were satisfied with the Toolcraft BCG. We strive to ensure that every aspect of your shopping experience with us meets your expectations. I understand your concerns regarding the signature requirement for deliveries. We implemented this feature as a default to ensure the security and safe delivery of our products, especially given the value and nature of the items we sell. However, we also recognize that this may not be convenient for everyone, which is why we offer the option to opt-out of this requirement during the checkout process. This can be done easily by unchecking the signature requirement box, allowing for more flexibility based on your specific needs. I apologize if this option was not clear at the time of your purchase. We are continually working to make our checkout process as user-friendly as possible and will take your feedback into account to improve our service. If there is anything we can assist you with regarding past or future orders, or if you need help with the opt-out process for next time, please do not hesitate to contact us at [customer service email/phone number]. Thank you for supporting small businesses. We value your time and feedback and hope to have the opportunity to serve you better in the future.

Posted 6 months ago

“This was the best deal I've had in a long time for brass. Starline is one of the best case makers. These work great!! !!!!!!!!!!!!!!!!!!!!!!!!!!”

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Posted 6 months ago

“Very happy with my purchase! Arrived early and was cheaper than the competition!”

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Posted 6 months ago

Arm or Ally is rated 4.9 based on 12,147 reviews