Arm or Ally Reviews

Name: Arm or Ally
Address: 1021C Technology Drive, Indian Trail, North Carolina
Rating: 4.88

4.9 Rating 12,150 Reviews

98 %

of reviewers recommend Arm or Ally

4.9

Based on 12,150 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Arm or Ally 5 star review on 9th January 2025

Justin H

Arm or Ally 5 star review on 31st December 2024

Shannyn D

Arm or Ally 5 star review on 17th December 2024

John H

924

Anonymous

Anonymous // 01/01/2019

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“Products arrived promptly and well packaged. So far has not been fired but assembly was easy with no issues with misalignment as some. The gas block and tube, also from AoA had no issues visible. Looking forward to being able to take it out for a test as soon as I can find a place that allows AR pistols, which is unusually difficult but understandable due to uncertainties which continue to exist.”

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Posted 10 months ago

“Great service and fast shipping from arm or ally”

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Posted 10 months ago

“Great product, even better price - thanks, AoA!”

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Posted 10 months ago

“Super quick ship and excellent communication”

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Posted 10 months ago

“Arrm or Ally is my go to place for AR parts!”

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Posted 10 months ago

“Saw a lot of negative reviews but decided to go out on a limb and I was shocked at how fast my item shipped. It shipped in less than 2 hrs and was on my porch in 3 days. I’ll be back 🤘🏼”

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Posted 10 months ago

“Have not used gas block yet. Still waiting for barrel. Great service. I got everything I ordered”

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Posted 10 months ago

“I will have to say I'm glad I found this company. Good fast shipping. Anybody not sure about this company don't worry. I've had no issues and they have pretty good prices.”

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Posted 10 months ago

“Great upper at a great price for a work in progress”

Arm or Ally 5 star review on 8th March 2024

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Posted 10 months ago

“Product arrived in under a week. Put about 75 rounds through so far without issue. red dot mounted without issue. overall a great product.”

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Posted 10 months ago

“Product is perfect, Arm or Ally was pathetic ! Took over 2 weeks to get it, multiple attempts to contact them with zero responses. I understand completely the usps has made some less than stellar decisions to “improve” and are failing miserably but that is no excuse to not respond, and find a different carrier if the service sucks because that directly affects the success of your business and customers !”

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Posted 10 months ago

Hi Joe, Order Placed: Friday 16 February @ 2:45pm Order Packaged: Friday 16 February @ 3:28pm Order Scanned in at USPS: Tuesday 20 February Order Delivered: 1 March (9 business day delivery) At the time you placed your order, we were advertising a Next Day - 3 Day lead time. We met this timeline. https://www.armorally.com/shipping-timeline/ I show two emails were sent to you, one to confirm you order on the 16th and one when your order was scanned in with the carrier on 20 February. At checkout, we present our customers with three shipping options: Economy (USPS), FedEx Ground, and FedEx 2 Day. You opted for the cheapest option, our economy shipping, which includes an advisory informing you that delivery times could be as long as 14 business days. This advisement also recommends customers choose FedEx, as it it the most reliable carrier we offer. We understand FedEx comes at a greater expense which some customers cannot afford or simply do not want to pay for. On Wednesday 28 February you emailed our customer support at 10:28PM and stated: "Either refund me or get it here within 24 hours." Our customer support responded to you at 11:25PM (Less than 1 hour later), stating: "Joe, here's your tracking. https://tools.usps.com/go/TrackConfirmAction.action?tLabels=**hidden for privacy** You chose the economy shipping, and our checkout advised you of a potential 14-day transit time. Your order shipped on the 16th, with 14 business days being 7 March. If you do not receive it by 7 March, please reach out for additional assistance." We have no other emails or communication from you. However, we did have the item you were looking for, an Aero Precision 1" Scope Mount, at a 50% discount over purchasing directly from Aero Precision. We shipped it quickly using the service you requested and advised you of the possibility of a longer transit time. We also provided very timely responses to your email well after business hours. We're sorry we failed to satisfy you, Joe.

Posted 10 months ago

“Fast shipments, great prices, and amazing customer service. All of my emails were answered promptly and they were able to fix my fat fingered mess up. HIGHLY RECOMMEND!!!”

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Posted 10 months ago

“Pretty good and timely dilivery. An awesome and consistent upper. No failures or jams at all. The only issue was that the curved piece of metal that allows the last round hold open to function was too long holding open the bolt with one round left in the mag. I called AERO and they said to just file it down alittle and they sent me two extra screws in case the original get stripped. Other than that she runs like a beast.”

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Posted 10 months ago

“The complete lower I purchased was at a price lower than anywhere else I found online. The item shipped quick and arrived as advertised. Very satisfied.”

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Posted 10 months ago

“I've been looking for 41mag brass for more than a year, off and on anyway. All of my usual on line sources have shown not available/backordered in used and new brass in this caliber. In my most recent search Arm or Ally popped up has having ihem in stock and they were at my door in just a couple of days. They are on my go-to lust for reloading supplies mow!”

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Posted 10 months ago

“Great fit and finish”

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Posted 10 months ago

“Good price and quick shipping”

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Posted 10 months ago

“Order I made was easy and was delivered quickly. Big Thanks to the team at Arm or Ally keep it up! I’ll be ordering more from y’all soon”

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Posted 10 months ago

“Great price, fast shipping, outstanding product.”

Arm or Ally 5 star review on 7th March 2024

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Posted 10 months ago

“Best place to buy projectiles for my .50 Beowulf when they are in stock.”

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Posted 10 months ago

Arm or Ally is rated 4.9 based on 12,150 reviews