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Artizan Coffee Company Reviews

4.6 Rating 2,189 Reviews
91 %
of reviewers recommend Artizan Coffee Company
4.6
Based on 2,189 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Artizan Coffee Company Reviews

About Artizan Coffee Company:

USDA Organic Fair Trade Specialty Coffee Compostable and Biodegradable Pods and Capsules for Nespresso® Machines. Freshly Roasted In Small Batches in Miami, Florida USA.

www.artizancoffee.com

Artizan Coffee Company is not affiliated with, endorsed, or sponsored by Nespresso or any of its affiliates. Nespresso® is a registered trademark of Societe des Produits Nestle S.A.

Visit Website

Phone:

(800) 280-2698

Email:

hello@artizancoffee.com

Write Your review

Anonymous
Anonymous  // 01/01/2019
No bitterness! Great taste
Helpful Report
Posted 1 year ago
This company’s commitment to sustainability and offering Fair Trade coffee were the determining factors in my purchase of a capsule coffee machine. I’m enjoying my selection of 6 different roasts, and once I determine my favorite I will reorder.
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Posted 1 week ago
Love that it is organic and compostable!
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Posted 1 week ago
I have been reaching out for a whike nowno one has ghottebn back to me- I have been a customer for a long while- truthfully getting frustrated.
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Posted 2 weeks ago
I loved this company and their coffee, but I can’t deal with their poorly designed nespresso pods. I stopped buying from these guys for 6 months because 50% of their pods just would work — they would just drip out water. They sent me replacements, which were even worse. I’ve been happily using a number of other brands for the past 6 months, but thought I’d try Artizan one more time. Same problem. It’s such a waste of money and I don’t understand how they do not recognize this problem. Never experienced it with any other brand. Not only that, I bought my favorite coffee I used to buy from them before, and it is much noticeably worse. I’m not sure if this is just a batch thing, but unfortunately this is my last order from Artizan.
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Posted 2 weeks ago
I really like the fact that it is organic!! I order the Cuba in both caffeinated and decaf.
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Posted 3 weeks ago
Smooth and rich brew
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Posted 3 weeks ago
Exceptional quality and taste.
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Posted 4 weeks ago
The pods work generally ok with my machine. The flavors are good. Ordering and delivery went well.
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Posted 1 month ago
I really enjoy the coffee pods. The variety pack I bought to make americanos I love them all. Thank you.
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Posted 1 month ago
When I ordered I didn't understand all they sell is expresso. I thought I was ordering some espresso and some regular coffee. When I called to tell them about my misunderstanding, I was informed there are no refunds ever unless the packaging has been damaged. Was also told there was nothing that could be done, even though I hadn't opened anything except 1 package and that their policies are on their website. Which I'm sure is true. Just be aware when ordering here to understand and read carefully the policies. It was rather a rude awakening for me. The 2 expresso pods I have tried were good.
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Posted 1 month ago
good coffee
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Posted 1 month ago
We really wanted to love this coffee, but we don't. My wife and i have been Nespresso devotees for decades. In recent years, we have used Peet's capsules, which are great, but we thought we'd try Artizan because it's organic and the capsules are "compostable," as the company puts it. We do recycle the Peet's capsules, but not religiously, so we thought for the organic aspect and the capsules—for which we do credit Artizan—it was worth a shot. Unfortunately, though the capsules do hold up in the machine, we're disappointed. Two reasons: 1) The coffee (across the four varietals we purchased) doesn't taste anywhere near as good as Peet's, or Nespresso's own, for that matter. That alone is a deal breaker for us, though taste is obviously subjective and your mileage may vary. 2) The capsules are indistinguishable from one another, so if you like to have your capsules available in a bin of some sort, or an organizer, there is no way to tell which varietal you are choosing. This is a weird oversight on the company's part. I suppose they expect you to keep the various capsules in their boxes so you know what varietal you are choosing, but that's just impractical, at least for us. We won't be ordering again.
Helpful Report
Posted 1 month ago
I am very disappointed in the espresso pods. The flavor is not there - I tried many types and levels of strength- none have any flavor. I will be tossing or giving away I spent over $50 it was a waste
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Posted 1 month ago
Good espresso at a decent price and recent PODs don’t collapse
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Posted 1 month ago
Good coffee, slow shipping
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Posted 2 months ago
Love the fact that it's compostable. And was one of the only brands that truly worked with my machine. But coffee could be stronger
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Posted 3 months ago
Support was very responsive and accomodating in helping me get my order shipped to Canada.
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Posted 3 months ago
I like that this coffee is organic and mold free, and that the capsules are biodegradable. Does it taste as good as the Nespresso pods? I'm not going to say yes, but they do the job. I like the overall mission of the company and they do a good enough job that I don't choose to go back to Nespresso.
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Posted 4 months ago
My order was on November 24th and got the UPS tracking number but still hasn’t been picked up yet. Why is it taking so long?!
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Posted 4 months ago
The caffeine free coffees are very good. But to me they all taste the same. All are medium intensity and all are packaged in these generic capsules which prevents differentiation - which, it seems, is the intent, is it?
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Posted 4 months ago
Artizan Coffee Company is rated 4.6 based on 2,189 reviews