Artizan Coffee Company Reviews

Name: Artizan Coffee Company
Address: 15992 NW 48 Ave. Miami Gardens, FL 33014, 15992 NW 48 Ave. Miami Gardens, FL 33014, Florida
Rating: 4.63

4.6 Rating 2,176 Reviews

91 %

of reviewers recommend Artizan Coffee Company

4.6

Based on 2,176 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Artizan Coffee Company:

USDA Organic Fair Trade Specialty Coffee Compostable and Biodegradable Pods and Capsules for Nespresso® Machines. Freshly Roasted In Small Batches in Miami, Florida USA.

www.artizancoffee.com

Artizan Coffee Company is not affiliated with, endorsed, or sponsored by Nespresso or any of its affiliates. Nespresso® is a registered trademark of Societe des Produits Nestle S.A.

Visit Website

Phone:

(800) 280-2698

Email:

hello@artizancoffee.com

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Artizan Coffee Company 5 star review on 16th September 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been a loyal customer of Artizan for many years. Always love the coffee variety and the peace of mind knowing this coffee is non-gmo and tests clean for mold and mycotoxin. Also...the new packaging handy too!”

Helpful Report

Posted 6 months ago

“Coffee is fresh and packaged well. I'd love to see marked capsules indicating what's inside. Capsules don't stay fresh as long as foil packed capsules, but don't order more than you plan to drink in a month.”

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Posted 6 months ago

“We love the taste of our coffee now that we are only using Artizan coffee beans in our espresso machine.”

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Posted 6 months ago

“Company did not deliver the product. Now they expect me to pay $250 to have it shipped again. The worst customer service and treatment I have ever received!!”

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Posted 6 months ago

Thank you for your feedback, and we sincerely apologize for the inconvenience you have experienced. According to UPS tracking 1ZY847R74230347419, delivery was attempted three times, and after the third attempt, the package was sent back to the manufacturer. We understand how frustrating this situation must be and await an update from Breville on the status of your package. Our policy requires a reshipping fee due to the return of the package to the manufacturer. We understand this may be disappointing, and we are here to help in any way we can to ensure you receive your product. We genuinely value your business and are committed to assisting you through this process. Please let us know if you have any questions or need further assistance. Thank you for your patience and understanding. Best regards, Artizan Coffee Co.

Posted 6 months ago

“Excellent quality and service. Highly recommended.”

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Posted 6 months ago

“The coffee is fresh and delicious…my only gripe is that so far, at least one capsule per pack of ten doesn’t brew properly, just giving me water.”

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Posted 6 months ago

“Been buying this coffee for so long. We will not order from anywhere else. Great tasting a great value. Thank you!”

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Posted 6 months ago

“I'm obsessed with this company, and their coffee! Equitable wages and mold free product is so important to me.”

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Posted 6 months ago

“This was a disappointment. I did receive my coffee in a timely manner, and my order was filled correctly, but the quality of the coffee was not good. It was very watery, very poor tasting, and left a soapy aftertaste. I asked someone else to try it and they agreed. I wanted to like this so badly because I love the convenience of my Nespresso machine and hate being wasteful and contributing to landfills. This seemed like a great solution, but the taste and consistency is something I can't get past. I also don't think the FAQs are accurate, which is disappointing. There's a statement that Nespresso doesn't have organic coffee, but they do have a few options/blends that are organic. And you say they dont offer Fair Trade coffee, but they offer both Fair Trade and Rain Forest Alliance certified coffee options too. Some, not all, but it's dishonest for you to say they don't offer those.”

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Posted 6 months ago

“Coffee is delicious and I am so glad I found a place to get non chemically processed decaf that works in my nespresso machine! Every once in a while I get a bum pod and the water doesn't come through, but with the newer pods it is rare. This is my go-to coffee supplier now.”

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Posted 6 months ago

“Unfortunately, did not work in Expressione 3-in-1 Flex.”

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Posted 6 months ago

Please send us a video. Our capsules have not been tested with your machine but we are happy to help.

Posted 6 months ago

“Your coffee is awesome! I love that it tastes like regular coffee and have tried other kinds you sell.”

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Posted 6 months ago

“I love this organic option for my daily coffee fix. The shipments arrive so fast and customer service has been great when I've needed to reach out. Highly recommend!”

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Posted 7 months ago

“Love the organic decaf!”

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Posted 7 months ago

“I love that I am getting an organic clean expresso that taste great!”

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Posted 7 months ago

“Their coffees are delicious, organic and if you need decaf, they use the water process which is not easy to find.”

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Posted 7 months ago

“Brew a Great flavor with Artisan Coffee! So pleased that you offer Decaf!! Will order again soon.”

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Posted 7 months ago

“I really like the quality of the coffee. IMHO it is lot better than the original stuff. Unlike some other non-Nestle brands, the pods work with my Nespresso machine. If I had one complaint, it would be 5 day gap between creation of the shipping label and the actual shipping. It feels deceptive.”

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Posted 7 months ago

“Fantastic deep rich coffee, great shipping and sevice!”

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Posted 7 months ago

“Great coffee, excellent customer service, speedy delivery!”

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Posted 7 months ago

Artizan Coffee Company is rated 4.6 based on 2,176 reviews