artnaturals Reviews

Name: artnaturals
Rating: 1.14

1.1 Rating 236 Reviews

3 %

of reviewers recommend artnaturals

Company Reviews

Questions

Metrics

1.1

Based on 236 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 15%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

Visit Website

Write Your review

Tell us how artnaturals made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

artnaturals 1 star review on 30th July 2021

K. Adams

artnaturals 1 star review on 15th August 2020

E.M.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Finally, the sanitizers arrived but the odor is so bad it almost smells like pesticide . I was so terrified coz I was coughing and coughing after I smelled it, I immediately dumped the entire contents in the sink! Bad experience and will never order from this company again.”

Helpful Report

Posted 4 years ago

“If I could give this company 0 stars I would. I ordered an 8 pack of unscented hand sanitizers during this pandemic and payed over $50!! That was in April 2020. Now the price is around $30 for the same product. First off that is price gauging. Second, the hand sanitizer is NOT scent free! The smell is horrific and nauseating. My family cannot use the hand sanitizer due to the smell. Third, I had to contact the company 3 times in order to get a response. Only to be denied a refund. DO NOT BUY FROM THIS COMPANY!!!”

Helpful Report

Posted 4 years ago

“Worst customer service ever. Order placed in over 6 weeks and followed up with 2 requests on the status and heard nothing back. I still have not received the delivery of hand sanitizer. I have reported them to BBB along with filing a dispute with american express.”

Helpful Report

Posted 4 years ago

“Placed order on Amazon- did not receive anything. Fake tracking number is used. Asked for refund, then they said it was shipped again. Nothing received. Said they would issue credit - not received. Had to go through my credit card company to dispute. They are running one big scam. Website still shows product available.”

Helpful Report

Posted 4 years ago

“Thieves. Company is taking orders, taking money and never shipping the product ordered. No customer service. Phone calls are not answered and emails are ignored. The Better Business Bureau has opened an investigation into this company based upon the volume of complaints. DO NOT ORDER from this company. Their rating should be ZERO. https://www.bbb.org/us/ca/gardena/profile/online-retailer/artnaturals-1216-722361”

Helpful Report

Posted 4 years ago

“Bought scent free bottle hand sanitizer and couldn't use it at all. It smells HORRIBLE. It smells of chemicals really bad. Enough to make you sick. Don't put it on your skin at all!”

Helpful Report

Posted 4 years ago

“reviews.io Search for Companies Are you a business? Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request artnaturals Reviews 1.16 Rating 194 Reviews Company Questions Insights Write Your Review Sort by: Most Recent Filter: None Anonymous “This is a FRAUDULENT company. Do not order from them and dispute any backlog purchases with your credit card company.” Posted 1 day ago Anonymous “I placed my order the week of 4/27/2020, I received shipping confirmation on 4/28/2020. 1 week later and UPS still has not received the package. I sent 2 emails only to get a cookie cutter reply from their "customer service" which indicates clearly they didnt read my email. DO NOT purchase from this company, they will take your money and then ignore you.” Posted 2 days ago Anonymous “Yes, they don’t deserve even one star, I ordered there hand sanitizer and they claim it’s made in USA. Got my order and on the label said made in china. Thought I was getting something made in USA. They lie about that. So mad. Sending back.” Posted 2 days ago Allen Deegan “Ordered 2 gallons of hand sanitizer on 4/16/2020. Received email with tracking number on 4/17/2020 saying item is ready for shipment. STILL not in carrier's possession as of 5/6/2020. NO customer service. Found some of this in an 8-oz bottle at Walmart yesterday and I CAN'T use it. Supposed to be SCENT FREE, but it isn't. I have Asthma and the smell from this stuff doesn't agree with my Asthma.” Posted 2 days ago Ken “Also ordered a gallon. They created a u.p.s. Ticket but it’s still sitting there since mid April. I think u.p.s. Should get involved. How are they getting tracking numbers from u.p.s. But package never gets picked up. DO NOT ORDER ANYTHING FROM ART NATURALS. You will never get it.” Posted 2 days ago Ron F “Gallon of hand sanitizer, when it finally arrived, smelled like rancid rocket fuel or gasoline. All attempts to contact the company have gone unanswered, as they have turned off their phones and have not responded to any of my emails” Posted 2 days ago Patricia Morales “Horrible!! Ordered 4 bottles and received something that smells horrible. Doesn't even smell safe to use! Previously bought a bottle in Sam's Club but what I received from the company is completely different. No response to email not taking calls. Will report to BBB.” Posted 3 days ago Silvia Watson “EXACTLY AS PREVIOUS COMMENTS. I have ordered a 1 gallon sanitizer on April 13th, and they are NOT responding via email and they do NOT accept phone calls to the number detailed. Will take it to the authorities.” Posted 3 days ago Dan R From Phoenix “As with other reviewers, I ordered a gallon of the sanitizer mid-April. They issued the order with tracking info with UPS...but has been stuck in awaiting order to be transferred to UPS to ship. Going on a month now with no activity. And I tried contacting them via phone, email and FB messenger. Filed claim with PP. Emailed them of this and requested a refund. I’m afraid I will not be getting my money back though....TERRIBLE COMPANY!!!” Posted 3 days ago Anonymous “HORRIBLE and shame to scam people during this hard-pandemic time! I ordered 1-gallon Hand Sanitizer on 4/12/2020 via ArtNaturals.com. I paid with my credit card via PayPal. The Company charged me right away and shipping label was created but the company never shipped the product. I wrote three inquiring emails to the company but never got even one reply from them. On top of this, the company never answers the phone, the worst company to do business with, and totally a Scammer. False advertising by saying ships within 48 hours; yes, only a shipping label was created within that time so they can charge you but they do not ship the product.” Posted 3 days ago Yanling C “HORRIBLE and shame to scam people during this hard-pandemic time! I ordered 1-gallon Hand Sanitizer on 4/12/2020 via ArtNaturals.com. I paid with my credit card via PayPal. The Company charged me right away and shipping label was created but the company never shipped the product. I wrote 3 inquiring emails to the company but never got even one reply from them. On top of this, the company never answers the phone, the worst company to do business with, and totally a Scammer. False advertising by saying ships within 48 hours; yes, only a shipping label was created within that time so they can charge you but they do not ship the product. Scammer......” Posted 3 days ago Anonymous “I received two bottles, which smelled like turpentine mixed with furniture polisher. This company is a rip-off, they need to be closed down and the owner and his people need to be jailed.” Posted 3 days ago Anonymous “Ordered products on March 13, 2020. UPS reported to me empty carton was received so they discarded the box. At first I thought maybe someone there dipped into it but reading the comments now I feel it was a scam especially since their phones are disconnected.” Posted 4 days ago Anonymous “Placed an order for product mid-March received a tracking number shortly there after yet they will not answer the phone nor emails after repeated inquiries about when I can I expect my product. As far as I’m concerned the sites a scam artist” Posted 4 days ago Anonymous “I had ordered scent free hand sanitizer and received lavender scent which I'm allergic too. They claimed a refund was issued, however, 10 days later and I haven't received anything. Emails/posts to CEO and COO aren't responded to or they delete them. It's one of the worse companies I have had to deal with. They are taking advantage of innocent customers during a time of crisis. They lie through their teeth.” Posted 4 days ago Christine Choi “Do not order from this company! I have the same issue that a lot of people seem to be having with this company. I placed my order and I received an email with a tracking number in 2 days. The UPS tracking link still shows that they're waiting for the item - it's been almost a month. I have contacted my CC company and they're investigating. Go to the BBB website and you will see the same complaints.” Posted 4 days ago Mike “Artnaturals Hand Sanitizer stank up my car when I applied it to my hands. It smelled like sweaty worn dirty socks!!” 2 Posted 6 days ago Anonymous “Total scam. Amex is investigating and their Amazon page is gone.” 2 Posted 6 days ago Anonymous “they charged my credit card and they never shipped the product, scam, don't buy from them you will be very sorry you did.” Posted 6 days ago Anonymous “Bottle was really small.. and the smell was horrible.. though they claimed it to be natural the smell was like chemical..not worth for the money. Exploiting the current situation” Posted 6 days ago artnaturals is rated 1.16 based on 194 reviews Our Company Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request REVIEWS.io”

Helpful Report

Posted 4 years ago

“This is a FRAUDULENT company. Do not order from them and dispute any backlog purchases with your credit card company.”

Helpful Report

Posted 4 years ago

“I placed my order the week of 4/27/2020, I received shipping confirmation on 4/28/2020. 1 week later and UPS still has not received the package. I sent 2 emails only to get a cookie cutter reply from their "customer service" which indicates clearly they didnt read my email. DO NOT purchase from this company, they will take your money and then ignore you.”

Helpful Report

Posted 4 years ago

“Yes, they don’t deserve even one star, I ordered there hand sanitizer and they claim it’s made in USA. Got my order and on the label said made in china. Thought I was getting something made in USA. They lie about that. So mad. Sending back.”

Helpful Report

Posted 4 years ago

“Ordered 2 gallons of hand sanitizer on 4/16/2020. Received email with tracking number on 4/17/2020 saying item is ready for shipment. STILL not in carrier's possession as of 5/6/2020. NO customer service. Found some of this in an 8-oz bottle at Walmart yesterday and I CAN'T use it. Supposed to be SCENT FREE, but it isn't. I have Asthma and the smell from this stuff doesn't agree with my Asthma.”

Helpful Report

Posted 4 years ago

“Also ordered a gallon. They created a u.p.s. Ticket but it’s still sitting there since mid April. I think u.p.s. Should get involved. How are they getting tracking numbers from u.p.s. But package never gets picked up. DO NOT ORDER ANYTHING FROM ART NATURALS. You will never get it.”

Helpful Report

Posted 4 years ago

“Gallon of hand sanitizer, when it finally arrived, smelled like rancid rocket fuel or gasoline. All attempts to contact the company have gone unanswered, as they have turned off their phones and have not responded to any of my emails”

Helpful Report

Posted 4 years ago

“Horrible!! Ordered 4 bottles and received something that smells horrible. Doesn't even smell safe to use! Previously bought a bottle in Sam's Club but what I received from the company is completely different. No response to email not taking calls. Will report to BBB.”

Helpful Report

Posted 4 years ago

“EXACTLY AS PREVIOUS COMMENTS. I have ordered a 1 gallon sanitizer on April 13th, and they are NOT responding via email and they do NOT accept phone calls to the number detailed. Will take it to the authorities.”

Helpful Report

Posted 4 years ago

“As with other reviewers, I ordered a gallon of the sanitizer mid-April. They issued the order with tracking info with UPS...but has been stuck in awaiting order to be transferred to UPS to ship. Going on a month now with no activity. And I tried contacting them via phone, email and FB messenger. Filed claim with PP. Emailed them of this and requested a refund. I’m afraid I will not be getting my money back though....TERRIBLE COMPANY!!!”

Helpful Report

Posted 4 years ago

“HORRIBLE and shame to scam people during this hard-pandemic time! I ordered 1-gallon Hand Sanitizer on 4/12/2020 via ArtNaturals.com. I paid with my credit card via PayPal. The Company charged me right away and shipping label was created but the company never shipped the product. I wrote three inquiring emails to the company but never got even one reply from them. On top of this, the company never answers the phone, the worst company to do business with, and totally a Scammer. False advertising by saying ships within 48 hours; yes, only a shipping label was created within that time so they can charge you but they do not ship the product.”

Helpful Report

Posted 4 years ago

“HORRIBLE and shame to scam people during this hard-pandemic time! I ordered 1-gallon Hand Sanitizer on 4/12/2020 via ArtNaturals.com. I paid with my credit card via PayPal. The Company charged me right away and shipping label was created but the company never shipped the product. I wrote 3 inquiring emails to the company but never got even one reply from them. On top of this, the company never answers the phone, the worst company to do business with, and totally a Scammer. False advertising by saying ships within 48 hours; yes, only a shipping label was created within that time so they can charge you but they do not ship the product. Scammer......”

Helpful Report

Posted 4 years ago

“I received two bottles, which smelled like turpentine mixed with furniture polisher. This company is a rip-off, they need to be closed down and the owner and his people need to be jailed.”

Helpful Report

Posted 4 years ago

“Ordered products on March 13, 2020. UPS reported to me empty carton was received so they discarded the box. At first I thought maybe someone there dipped into it but reading the comments now I feel it was a scam especially since their phones are disconnected.”

Helpful Report

Posted 4 years ago

artnaturals is rated 1.1 based on 236 reviews