artnaturals Reviews

Name: artnaturals
Rating: 1.14

1.1 Rating 236 Reviews

3 %

of reviewers recommend artnaturals

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1.1

Based on 236 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 15%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

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artnaturals 1 star review on 30th July 2021

K. Adams

artnaturals 1 star review on 15th August 2020

E.M.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I made a negaive review earlier. Mainly because after ordering I never received an email saying the order was received. I also never received a shipping email. It was slow to ship because of high demand. When the first box came it had half my order. I had no idea where the rest was. For 6 days no response to emails or by phone. (Customer service needs serious work) but when the rest of my order arrived I was given my order plus extra product. I really wanted to thank Art Naturals for sending the extra. It will help my healthcare partners and keep us all safe. I really truly appreciate it. I don't know how to remove the negative review. All of my bottles had slightly loose caps which might be why some have complained about stuff spilling out. I had nothing leaking. I would order this product again.”

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Posted 4 years ago

“Can't get through on there phone and no one ever responds via email. Ordered via PayPal and order never arrived. Boils done to really poor customer service.”

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Posted 4 years ago

“Wish I could give zero stars!! Ordered 1 gallon of hand sanitizer, order says shipped 4/12. But it was only a label created. Item was never received at UPS. TOTAL SCAM🤬”

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Posted 4 years ago

“No product arrived! Contacting them is fruitless. Website says my order is “complete.” They don’t answer calls. Wish I had thought to look them up before ordering ☹️! DHL says that company says order was sent to them but has not arrived at their shipping warehouse. Ordered 4/7. Now it is 4/18. Same state as I live in. Don’t order!”

Helpful Report

Posted 4 years ago

“Please charge back your card as fast as possible if you buy from Art Naturals. This is a rip off! It will help shut them down and also report them to the authority’s as they are breaking a US Government issued executive order not to prey on people during crisis.”

Helpful Report

Posted 4 years ago

“Sad to say but I too was ripped off. I ordered a gallon of indebted sanitizer and 2-8 ounce bottles. I received the gallon but not the 2-8 ounce bottles. I'm out the $20 and I can't get any response. They don't answer phones or emails. It's just kind blowing to think anyone would do this during a time like this. Especially to a health care worker like myself. I was going to send the 2 smaller bottles to my Son in the military. Run away from this company. Everyone who was ripped off needs to file a complaint with the BBB. I had really hoped these were shipped separately because I really wanted to believe in this company. The prices were pretty high as well. $59 a gallon. Or the 8 ounce bottles were 2 for 19.99 but I figured supply and demand etc. Well I lesson learned the hard way.”

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Posted 4 years ago

“As everyone below has said, you are lucky to get your product. I ordered two 8 oz bottles of hand sanitizer 3/30, label created shortly after and then nothing. I have contacted multiple times by chat, email, etc but nothing. A complete scam, save your money and wash your hands with soap instead!”

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Posted 4 years ago

“This company is a scam! I placed an order on March 10th and received nothing. They were quick to take my money but not to provide the goods they promised.”

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Posted 4 years ago

“Dont buy. Bought product and tampered with. The bottle had water in it not aloe!!! SCAMMERS”

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Posted 4 years ago

“Site said orders ship within 48 hours. They created a shipping label (with in 48 hours) but the order has not shipped. I have emailed them repeatedly on the subject by have yet to receive a response. I get that things are rough right now, but bad service is bad service. I'd be willing to cut them a break if they just communicated WTF was going on. I really want to like this company and products...but I can't even get them. I wish I could give them less than 1 star.”

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Posted 4 years ago

“Im very happy with my purchase and on time!!”

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Posted 4 years ago

“I got the hand sanitizer as promised and on time very happy!”

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Posted 4 years ago

“As per all other comments. Took my order and money on 3-10-20, then no answers to phone or emails. Filed complaint with Ebay and BBB, no resolution there either. I should have noticed that there were 2 payment routes on their website, one clearly labeled as Ebay, and the other that looked like a normal credit card choice (which I used). That payment was still processed by Ebay, so you can't go back to your card issuer and dispute the charge. They are still taking orders right now!”

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Posted 4 years ago

“My order on march 12 until now no hand sanitizer. I emailed and called no responses”

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Posted 4 years ago

“DO NOT BUY FROM HERE!!! A complete scam. Once you order, they don't respond to Emails, their phone number changes every once and a while, and their "Live Chat" goes offline right after you connect. Thankfully, my Credit Card company was aware of this fraud of a company and another called Art Naturals. BEWARE!!!”

Helpful Report

Posted 4 years ago

“Terrible company. Put in an order for 4 pack hand sanitizer ($38). I added a face mask for free shipping. Package came there was no hand sanitizer in it. Tried to contact but no response. Their phone number don't work and won't answer any email. Had to dispute charge on my my account.”

Helpful Report

Posted 4 years ago

“Scam! You will never receive anything and no one will ever respond to you. Shame some people will still behave like this especially now!!”

Helpful Report

Posted 4 years ago

“My order came (but not in the time they advertised) it was just INCOMPLETE. Tried to contact customer service via email - they are not answering the phone. They have not responded to multiple emails. It seems that this is a common occurrence and that customer service is severely lacking. Suggestion - dispute your charge on your credit card if they offer that service.”

Helpful Report

Posted 4 years ago

“Ordered 1 gallon on april 5th, shipping label created march 7th, payment processed on march 7th. Nothing was shipped. Seller ignored amazon messages, seller ignoring email messages. Seller ripping off customers. Will get a refund through Amazon but damn.”

Helpful Report

Posted 4 years ago

“We are in a time of crisis so false advertising can be life threatening. We are both health care providers and ordered hand sanitizer. We were quoted a 48 hour delivery time over a week ago. Today when I looked at the tracking again it said the order will be shipped in 30 days. We tried to call and the message said the volume of calls is too high for them to answer. No wonder. Shame on you.”

Helpful Report

Posted 4 years ago

artnaturals is rated 1.1 based on 236 reviews