“Everytime I come to Asda the little two older lady’s take so long having a chat with them self if they can’t work let them enjoy there pension and give job to someone who actually works been going on for years now and it’s the same I don’t understand why management haven’t done something about it also I always see the workers out the back having cigarettes three hour long breaks. How is this possible?”
“Why do you bother selling helium balloons when you never have helium to inflate them with!!!
When you try to check by phone
if you have any you are told to go to store to check.”
“Security accused me of stealing, trying to stop me by force. When everything was payed for had receipts.. get security that know how to stop people and the right people to stop and not innocent people.”
“I just bought a few items at self service and there were no bags available for me to grab myself so I asked someone at customer services and she didn’t say a word to me and seemed rude when she went to hand the bag over I went to grab it but she handed it to another lady working in self service to scan it for me and this lady also seemed rude like I wernt capable of grabbing the bag and doing it myself. I know a lot of people steal bags but I’d rather she just watched me scan it than making it seem like I’m not capable, both just seemed very rude and wasn’t very nice customer service at all”
“have been taken over it has gone downhill there is never anything on the shelves we've left it for a couple of months gone back to it's worse do not recommend this shop”
“Security are very unprofessional. A shop lifter was told to leave the store by one which is fair enough. The shop lifter didnt argue, went to get on her scooter and be on her way. But then a large blonde female security decided to put her piece in, really shout at this person leaving her crying and humiliated. It was painful to see and in front of little ones. I personally think that's morally wrong.”
“I'm done with Asda Pipps Hill, tried ordering twice off of them now. Once through uber eats got 3 of my items out of 12 whilst having to isolate. Was charged a fiver for the privilege. Today my order was cancelled 4 hours before delivery and have to wait 24hrs for my money to go back into my account. Called customer service to find out why and had the phone put down on me. Disgusting shop, tesco all the way for me from now on.”
“Security staff physically assaulted my son and threatened to kill him in front of a shop full of customers. Asda tried to bribe him to not call the police with a measly box of chocolates. Asda chose to give the police the worst possible footage so as not to incriminate their staff who doesn’t even hold an SIA license. Customer service non existent, complained several times but been ignored throughout. Awful despicable behaviour. Absolutely disgusting!”
“Horrendous experience for 2 , 70 somethings.
Ordered 2 weeks then wantedcto add items coukdn't web site not coping.
Hubby lost credit card andcwe tri3dcto alter.
3 hoursxSaturday morming to email phone head ofgice.Staff working from home no help. S
So Asda cancelled our £79 SHOP for Today.
Advise go somewhere else very badly run Click and Collect.”
