“
My order never entered your system, the money was never returned and from what I can see this has happened to many people
Your customer service representative claimed that this amount was never paid, despite the fact that I informed her that I have already checked with my bank and that I have the bank statement
As you can see, given that this has happened to many of your clients, the case is a multi-participant crime and a huge profit for those involved in the fraud.
”
posted 1 month ago
- Spyridon Bormpantonakis
“
Terrible online system, took £80 twice out of my account when I signed out with guest, it’s been weeks now back and fourth with customer service, is awful, couldn’t take any information of mine correctly over the phone. Email wasn’t even able to be taken so I had to use my husbands email with help from him, still hasn’t been resolved, I’ll never ever use George online ever again.
”
posted 1 month ago
- Anonymous
“
I have had two weeks of the worst customer service I've ever experienced.
”
posted 3 months ago
- Anonymous
“
Where is my parcel 135909750
Thieves
Hell service, impossible contact.
”
posted 3 months ago
- Trevor
“
Made an order , no confirmation, so ordered again . All goes through . For 20 minutes later to find out first order did go through . So expecting 2 orders of the same . You can’t speak to anyone . Left messages through FB. From what I can see what other people have written , I won’t be getting a refund anytime soon . When I return it all .
What ever has happened to your customer service or lack of it .
”
posted 4 months ago
- Anonymous
“
Call :customer service, on hold for one hour, operator tells me the hold length I'd usual, ask for a recording of the call to be emailed to me and the operating hangs up on me.
”
posted 4 months ago
- Jessica Lloyd
“
Ordered an item which wasn’t delivered ontime, item has been returned well over a month now but no refund issued. No being able to speak with anyone on the phone. Terrible customer service!!!!
”
posted 4 months ago
- Elizabeth
“
bad service paid for 3 items to be deliverd next day paid extra for next day delivery one item got cancled one item arrived next day and another the day after that, tried to contact them for over a hour in a cue for no one to answer and no email address either
”
posted 4 months ago
- leigh
“
Customer service was a nightmare to deal with – long wait times and difficult communication.
”
posted 5 months ago
- Tabby
“
Very helpful customer services lady but didn't know how to arrange the dropbox returns.
”
posted 5 months ago
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