askderm Reviews

Name: askderm
Rating: 4.61

4.6 Rating 868 Reviews

90 %

of reviewers recommend askderm

Company Reviews

Metrics

Info

4.6

Based on 868 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About askderm:

askderm launched in 2004 with a simple mission to provide customers with access to best in class Dermatologist and Spa-quality skin care products at competitive prices. We had a simple belief that carefully selected products by an expert staff would lead to happy customers with skin that feels healthy and looks beautiful.

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Anonymous

askderm 5 star review on 14th January 2021

Yin Y

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing product!!! Everyone should have some”

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“Never received the product and after four days, I have not had a resolution. I should have purchased it from Amazon. They deliver and replace the product. They understand customer satisfaction. Now I am out 150 dollars, unless you step up!”

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“Fast shipping , great product !”

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“Good service and a great product”

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“I absolutely love askderm and the clinicians and associates who assist me whenever I order! Please don’t stop doing what you do! Thank you!”

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“I am still waiting for my order. this is the first time it has ever taken this long.”

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Hi! Just following up to make sure you were able to locate your order? We checked the tracking and see that it currently states: Delivered, Front Door/Porch September 18, 2021 at 10:11 am ARKDALE, WI 54613 Please feel free to reach out to customer service for further assistance if needed hello@askderm.com Thanks!

“Still haven’t received the order.”

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Hi Theresa - your order states: Delivered, In/At Mailbox September 17, 2021 at 5:28 pm Did you check this location for receipt of your package? Please feel free to reach out to customer service if you need additional assistance hello@askderm.com

“The item arrived quickly and in excellent condition.”

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“Quality of products is swell, delivery fast. Always a sale, which is so helpful.”

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“Always receive the excellent products in a timely manner.”

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“have been ordering from askdem for years and found all of their representatives to be excellent.”

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“All the products I bought are wonderful. Thank you for the quick shipment!”

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“My BU sunscreen arrived without any expiration date anywhere on the bottle. I sent a message to you asking about this the day after it was delivered, now a week ago. I am not confident that the product is not expired, & no one has responded to my message.”

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“Prompt delivery . Very nicely packaged .”

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“I was looking all over for the gylderm solution 5 and found it on your site. My daughter needed and so happy her face is looking better. I will be back again. Thank you.”

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“Works well, Reapply every 2 hrs for most improvements.”

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“Excellent!”

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“Arrived on time and the order was accurate.”

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“EL TIEMPO DE ENVIO ES DEMASIADO. COBRARON $418 DE TX EN MEXICO. EL TUBO DEL LIP PLUMPNG TREATMENT ESTABA SUCIO. Y SU REGALO HUELE MUY MAL.”

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“I love Lifecell and Askderm got it to me quickly. Thank you.”

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askderm is rated 4.6 based on 868 reviews