askderm Reviews

Name: askderm
Rating: 4.61

4.6 Rating 868 Reviews

90 %

of reviewers recommend askderm

Company Reviews

Metrics

Info

4.6

Based on 868 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About askderm:

askderm launched in 2004 with a simple mission to provide customers with access to best in class Dermatologist and Spa-quality skin care products at competitive prices. We had a simple belief that carefully selected products by an expert staff would lead to happy customers with skin that feels healthy and looks beautiful.

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Anonymous

askderm 5 star review on 14th January 2021

Yin Y

Anonymous

Anonymous // 01/01/2019

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“Askderm is always prompt in sending my order. If I have questions the staff is always helpful.”

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“Awesome products, and the best Customer Service , ever!”

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“Great website w good selection and great sales. Fast shipping. Been shopping here for years.”

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“My first experience was very good!”

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“Always prompt service and delivery.”

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“Very good! Nice Very nice on everything”

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“Wonderful person on the phone. Wonderful quick delivery. Wonderful product I have used for years. God bless you. Thank you xoxo Christina.”

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“Always good, shipments are packaged great and always shipped within a few days.”

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“Service was great. Thank You”

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“Have been ordering from Askderm for many years. Always get prompt delivery, and fun to get free samples.”

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“Product arrived on time.”

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“I always receive great customer service. I receive tracking information within a day or two of placing my order, and the items arrive in excellent condition.”

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“Excellent experience! Shipment came super fast! Will be purchasing from askderm in the future.”

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“I had to know zbigatti à travers une célébrité us and every since it’s our brand ! I came to meet a very professional and kind lady called Ashley to advise us on how to use them since we bought the full set. Which she did thru mail within hours.”

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“Good price. Fast delivery. Thanks!”

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“Product has not been received days late”

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Hi Kip! We checked the status of your shipment - It looks like you choose USPS First Class International shipping which can take 7-21 business days for it to be delivered, depending on how long it is held in customs. Please feel free to reach out to customer support if you need any further assistance.

“So far is working on my eyesbag. Thanks”

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“Always a pleasant experience”

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“Great value and fast & free shipping can’t be beat! The packaging and complimentary samples were a nice added touch that shows askderm takes pride in customer experience excellence. Thank you askderm!”

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“I paid 89:99 I never received my product it’s been 3 months and every time I call I never get to talk with someone to make my comments I’m very displeased. Don’t have money this day and time to be giving money away. Sincerely Jennifer Taylor”

Helpful Report

Hi Jennifer. Thanks for taking the time to leave a review and we are very sorry you are having trouble with your shipment. We are unable to locate an order for you in our database searching by the information provided. Have you reached out to customer support for further assistance? Please reach out to hello@askderm.com so we can further assist locating your order.

askderm is rated 4.6 based on 868 reviews