askderm Reviews

Name: askderm
Rating: 4.61

4.6 Rating 868 Reviews

90 %

of reviewers recommend askderm

Company Reviews

Metrics

Info

4.6

Based on 868 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About askderm:

askderm launched in 2004 with a simple mission to provide customers with access to best in class Dermatologist and Spa-quality skin care products at competitive prices. We had a simple belief that carefully selected products by an expert staff would lead to happy customers with skin that feels healthy and looks beautiful.

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Anonymous

askderm 5 star review on 14th January 2021

Yin Y

Anonymous

Anonymous // 01/01/2019

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“My order was held for shipping until I returned from out of town.”

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“I received my order within a reasonable time.”

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“Quick response.”

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“Love this product and it’s always delivered quickly and in great condition. Thankyou!”

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“Fast delivery and free! Great prices!”

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“Products well-packaged and delivered quickly.”

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“Prompt and nice delivery and packaging”

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“My order was promptly shipped, and I appreciated the shipping updates! No problems, and I will order from Askderm again!”

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“It was ok did you get my return”

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“I love the capriclear coconut oil and use it during the winter months. This purchase was a gift for my manicurist. She was very happy to receive it. Happy New Year to everyone at askderm.”

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“Process to slow”

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“My entire experience through askderm has been so amazing! Finding the product was so simple and it even led me to some more great products to partner together. Once I ordered the product it popped up on my door two days late with free shipping!! It was like Amazon Prime, but without having to pay for it. All in all, I had such an excellent and effortless experience through AskDerm!”

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“I purchased the beautiscoop and I love it. I'm always trying to save money and this was the ticket for sure. I'm sure I will be using them for many years. You guys did great. Sandra P.”

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“fast shipping. thank you email from the company was nice.”

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“Have not used the product, but the service is very good!”

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“My glowbotics seal was broken and it leaked all over the box Unusable”

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Hi Amber! I am sorry to hear that your product leaked during transit. Have you reached out to customer service to resolve your issue? We are more than happy to send a replacement for you - please just reach out to customer service support@medaltus.zendesk.com Happy Holidays!

“I can always find my products and I have always liked everything I have ordered. The one time I had a question, I emailed customer service and my questions was promptly answered. Please do not change anything. Karen”

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“I have just begun to use the products yesterday. I will have to see over time how I like them.”

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“Excelente sitio para comprar productos dermatologicos y a buen precio!”

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“I always receive excellent service from Askderm. They have the products I want at very good prices and have fast shipping. I am very happy ordering from Askderm.”

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askderm is rated 4.6 based on 868 reviews