askderm Reviews

Name: askderm
Rating: 4.61

4.6 Rating 868 Reviews

90 %

of reviewers recommend askderm

Company Reviews

Metrics

Info

4.6

Based on 868 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About askderm:

askderm launched in 2004 with a simple mission to provide customers with access to best in class Dermatologist and Spa-quality skin care products at competitive prices. We had a simple belief that carefully selected products by an expert staff would lead to happy customers with skin that feels healthy and looks beautiful.

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Anonymous

askderm 5 star review on 14th January 2021

Yin Y

Anonymous

Anonymous // 01/01/2019

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“Askderm responds promptly to my inquiries and accommodates my requests. I was away from home when I made a purchase and they delayed shipment until after I returned.”

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“Product is great, shipping was quick and it was on sale. Thanks”

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“Order placed & paid for on 4/27/18, still no delivery on 5/7/18! What is worst is that I cannot get anyone to answer my emails or any attempts to ‘chat live’ via the website! I’ll be contacting my credit card soon to dispute the charges & contacting the BBB.”

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“From the time I placed the order to the time it was shipped out was about 15 minutes! Wow! Talk about fast!”

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“Fast! Great Service!”

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“prompt reply to my inquiry”

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“Easy ordering and quick delivery. I love the little gifts you send!”

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“product as advertised. delivered as promised. will order again”

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“So far the product is very good”

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“Good prices with discounts and great service. Free shipping a plus!”

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“the discounted price made me happy”

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“I was positively thrilled with the coupon, and I was able to purchase my very favorite serum. I was also treated warmly by Ms. Wilcox as well as Courtney who assisted me in my purchase. I adore this site for many reasons, too. They have splendid products and they stand by their promises.”

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“Great discounts and prompt shipping.”

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“Ordering was easy and the product was sent to me within a few days.”

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“I was able to purchase a favorite product and use a coupon code to save on the orice”

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“excellent customer service, cheap price and good quality”

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“I always love this company, but there was a free gift that was supposed to come with the Glytone purchases. It popped up when I shopped for my items. I may be mistaken, or maybe I was supposed to add a code. Not sure, but that's been my only issue ever with your company. Always prompt, correct and very customer satisfaction based.”

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“By far my favorite place to shop for my skincare products. I can guarantee the products I order are authentic, I receive my order in a few days and they have great samples and prices.”