askderm Reviews

Name: askderm
Rating: 4.61

4.6 Rating 868 Reviews

90 %

of reviewers recommend askderm

Company Reviews

Metrics

Info

4.6

Based on 868 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About askderm:

askderm launched in 2004 with a simple mission to provide customers with access to best in class Dermatologist and Spa-quality skin care products at competitive prices. We had a simple belief that carefully selected products by an expert staff would lead to happy customers with skin that feels healthy and looks beautiful.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placing my order was easy and it arrived in 3 days. I love the products that I ordered and the surprise samples that came along with it!”

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“Great sale. Easy to order and quick free delivery.”

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“Super fast shipping and a product I couldn’t find anywhere.”

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“Provided an exchange on defective product.”

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“Makes me fell comfortable in my skin.”

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“On-time delivery, discount rate, free gifts, etc.”

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“THank you very much. I love the prices, free shipping which was very fast and enjoyed samples in the cute little bag. It made me feel special.”

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“Great product. Excellent customer service. Fast shipping. Good price for the product I purchased. Thank you!”

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“My initial shipment arrived damaged, as the bottle of skincare solution had somehow come open and leaked out completely, leaving me with just a wet package and an empty bottle. I called Askderm’s customer service and spoke to an extremely courteous and apologetic representative, and a new shipment was sent out to me immediately. The new product arrived in less than 48 hours. Love the free samples always included, too.”

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“Great experience in ordering and fast shipment. Good communications with process”

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“My product was out of stock but you didn't inform me until I ask and the delivery was extremely slow”

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“Fast shipping and great quality.”

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“World class service, Courtney always provides me. Excellent product. Thanks”

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“I forgot to put in my discount of $20 and I sent an e-mail asking for it. I received an e-mail from someone and she said she would correct my order so that I would receive the discount. Very nice of her.”

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“Fast service and great products”

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“deliver is quickly . the package is integrated！”

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“I received my NuFACE in just a few days. I love the product! I have only been using it for 5 days . I have taken pictures every day and can already see a difference!”